sdube Posted September 13, 2006 Report Share Posted September 13, 2006 Hi, I am trying to backup an exchange 2003 repository and always get errors at a lot of places that seems to be related to RB unable to get the messages from exchange. Here is part of the extended log (debugging set to level 7). MBDataInputStream::operator<<: prop string 'TPAM05S extended temperature range'. MBDataOutputStream::operator>>: PR_DISPLAY_NAME = 'TPAM05S extended temperature range' MbMapError: mapped Exchange Mailbox error 0x8004010f to -1 101 (error -1101 (file/directory not found)) MBDataInputStream::PrepareAttachment: Failure 0x8004010f (error -1101 (file/directory not found)) in OpenProperty on embedded msg. Mailbox message backup warning: The current message is not complete. MbMapError: mapped Exchange Mailbox error 0x8004010f to -1 101 (error -1101 (file/directory not found)) File "Claudine Grenier\Boîte de réception\00000000644da06a5ed22042b253747e9eef3cc40700bfeb049b7f2ddb438ea103af662d13a700000000a8490000225442585f89274ea3a62f88671ecbac00000020a1550000": can't read, error -1101 (file/directory not found) --TMBDmpFile::BackupRead: dest path = 'Claudine Grenier\Boîte de réception' I located the offended email and found out that this is an email containing another email which itself contains an attachment (a .doc file). I can read the emails fine and also the attachments. We have an antivirus on our exchange (Trend Micro). Is this helpful? Specs: Windows SBS 2003 SP1 Retrospect 7.5.324 Trend Micro Client-Server Messaging Security 3.0 Outside temperature is 20 degrees C Link to comment Share on other sites More sharing options...
Mayoff Posted September 13, 2006 Report Share Posted September 13, 2006 I found these items on the MS error that is causing the failure 0x8004010f: http://support.microsoft.com/?kbid=905813 Link to comment Share on other sites More sharing options...
sdube Posted September 13, 2006 Author Report Share Posted September 13, 2006 Thank you for the quick response. I followed the KB article from MS and my Exchange settings are perfect. Do you have any other idea? Thank you Link to comment Share on other sites More sharing options...
nekr0phage Posted September 14, 2006 Report Share Posted September 14, 2006 Hi Stécy, This may seem like an obvious question but, the mailboxes that are being listed as missing - are they actually there? I know that Retrospect will automatically add new mailboxes, and that it will not automatically forget deleted mailboxes immediately. I believe this usually results in a different error, but I just want to check. Link to comment Share on other sites More sharing options...
sdube Posted September 14, 2006 Author Report Share Posted September 14, 2006 Hi, The mailbox is still active and other messages can be read perfectly. The message I gave as an example would not be backed up. Thanks for trying to help me though Link to comment Share on other sites More sharing options...
sdube Posted October 20, 2006 Author Report Share Posted October 20, 2006 Is there someone at Dantz/EMC looking at this issue? Link to comment Share on other sites More sharing options...
rhwalker Posted October 20, 2006 Report Share Posted October 20, 2006 Quote: Is there someone at Dantz/EMC looking at this issue? I think you misunderstand. These forums are user-to-user help. From the "Welcome to the Forums" thread link (Using This Forum / Welcome to the Forum): Quote: Welcome to the EMC Forum, Thank you for your participation in the EMC community based forum. We are committed to providing you the best tools to be successful with the Retrospect family of products. Our forum is a great place to ask questions and get answers from other users of Retrospect. Ask your hardware questions, develop an optimal backup strategy to maximize Retrospect, post problems, and learn backup tips and tricks. In addition, you can browse or search posts to find specific answers. Our community-based forum is not an official means of contacting EMC support. If you have an urgent question or would like to discuss a specific Retrospect topic with a EMC technical support representative, please go to: Contact Support Regards, Russ Link to comment Share on other sites More sharing options...
nekr0phage Posted October 20, 2006 Report Share Posted October 20, 2006 No, you would need to contact EMC Retrospect tech support so they can get the details of this scenario and try to figure out what is happening. Link to comment Share on other sites More sharing options...
fredrikli Posted November 30, 2007 Report Share Posted November 30, 2007 I believe it can have something to do with the antivirus software blocking retro access to exchange db. /F Link to comment Share on other sites More sharing options...
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