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Mayoff

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Mayoff last won the day on April 19

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  1. Is the Mac logged in or logged out when you are running this screensaver. If you are logged out of the finder, that could prevent disks from mounting to the desktop and being available to Retrospect.
  2. In 27 years of supporting Retrospect, I have never seen a recycle delete anything but the files that are inside the backup set that you are recycling. In the example screenshot above, the contents of 1-MacMini_Seagate 4TB_12, 2-MacMini_Seagate 4TB_12 and 3-MacMini_Seagate 4TB_12 should have been cleared out and nothing else. Those folders appear to be on 3 different disks. The "ArcDisk::arcExportSessionFile: unexpected value of ArcCatalog::m_lastvol 0; can not write session file" error is a little odd and it implies that something prevented Retrospect from writing the .session file, but I have no way to know what caused that. You may want to check the OS X Console utility logs to see if any unusual errors are reported for the time of the recycle operation.
  3. When the update is pending, the Mac OS has changed the state of the disk, so that Retrospect no longer recognizes it as the original disk. The only option is to install the update.
  4. Directions are at https://www.retrospect.com/en/support/kb/retroisa_advanced_options
  5. It sounds like your preferences may have gotten lost or damaged and Retrospect automatically rebuilt the preferences from the configs.xml file. Reverting back to the original preferences isn't a good idea, but you could restore an old version of the config80.dat file if you really need the info.
  6. 18.2.1 was released yesterday to fix this issue. http://www.retrospect.com/updates
  7. It should appear as Retrospect Engine, as far as I know. It is running under rosetta.
  8. Retrospect fully supports M1 hardware. If you are trying to back up the M1 over the network to the Windows system, you would need to run Retrospect for Windows on the 2019 server and put Retrospect Client onto the M1
  9. This does seem like a bug. We have it flagged as a high priority with our engineering team to resolve.
  10. We have a new set of DR directions that can be found at http://www.retrospect.com/dr that include new/updated articles and new detailed tutorials.
  11. The bootable USB thumb drive is based off of Microsoft WinPE and it will work on all windows computers. You don't need a different disk for each computer. You can boot from the disk and then do either a local restore or network based restore of the C disk.
  12. You could do a selector that has the exclude condition of "Folder Path does Contains temp\filename" Or you could do an exclusion of "folder path does contain russellg\temp"
  13. If the original backup had the bios configured for legacy boot mode, you need to be using legacy boot mode during the restore. The Microsoft ASR writer will fail to restore registry/partition info if the boot mode is different when you are doing the restore vs what you had during the original backup.
  14. Did the Retrospect engine get installed? You can look under System Preferences. You can also check library/application support/Retrospect. You are also welcome to email support@retrospect.com and we can help directly.
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