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Everything posted by nekr0phage

  1. Yes, a Server or Single Server license will allow you to continue using Retrospect after the OS is upgraded.
  2. Hi, You might want to take a look at this article which covers the basics of ESEUTIL and ISINTEG - two Exchange utilities: http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html
  3. Bauchille - It would still matter what disc you use in the sense that you would need either a Pro or Home disc with the appropriate service pack. Using some sort of predefined selectors would be a good idea, but it would probably be more effective against applications rolled onto the disc - drivers might be needed during the restore. Also, it might still be necessary to have different selectors for different versions of Windows. Gorby - I saw your original posts, I don't know what to say in your case. I do know that I have used DR succesfully on seveal different systems, and I cannot think of a reason it why it does not work for you.
  4. Hi, You should be able to erase the tapes with any application or utility and have Retrospect use them. What does it say when you attempt to erase the tapes in Retrospect? Could you provide some information on your setup?
  5. This was a bug, it was fixed, you need to update.
  6. As I mentioned previously you could pretty easily determine if this is isolated to your burner by running a backup of the same source to a different destination - perhaps a disk backup set.
  7. Quote: Guess Retro hasn't caught up with Vista yet. This can't be done XP to XP either. You would be trying to run applications on an operating system without the additional framework put in place during the installation process (registry keys, dll's, whatever else). Not to mention many applications need to be patched to work properly on Vista.
  8. Jeff, It sounds like you've already crafed a custom selector to deal with part of your needs. You'll need to build on that selector to include email from particular clients if for some reason attachments are stored in their plain file format. I know with outlook you only need to worry about the pst file, however I'm not overly familiar with other clients. You may need to employ nested arguments for specific clients you are dealing with, something like the following: Includes (files and folders) named "Thunderbird" - and Includes (files) named *jpg You might also use a selector as a reference in the arguments, so that your statement appears more like: Includes (files and folders) named "Thunderbird" - and Matches Selector "Media Files" Either way you'll need to do some testing using the Check Selector option.
  9. Quote: I wouldn't like to make a habit of wiping the back up set. Absolutely not - that rather defeats the whole purpose of grooming. I'm sorry, I really couldn't say what is happening here. I would think the most likely opportunities for the catalog to take damage are during the read from the backup, in which case there is a problem with the backup that is not apparent otherwise, or while writing to the disk, which you should be able to reasonably well eliminate by saving the catalog to another drive. That is, unless it's not the drive itself, but the cable or controller that is causing the problem. However, if it were a problem with your hardware, I would think you'd see indications of that elsewhere.
  10. Keep in mind that duplicate is a one way process, it does not 'sync'.
  11. Another thing you might try - mind you this is just a shot in the dark - use ASPI rather than NT Passthrough. You can install ASPI from the exe located in the Retrospect application folder (aspiinst.exe). This will require a reboot. Then, in Retrospect, go to Configure> Preferences> Media Handling and select the option to Use ASPI to communicate with devices. You need to relaunch Retrospect, but you should then see ASPI listed on the Environment tab rather than NT Passthrough.
  12. The disaster recovery disc is designed to restore your entire operating system, you won't be able to do a simple file restore when booted from the disc.
  13. You might try removing the log file - you can find it in C:/Documents and Settings/All Users/Application Data/Retrospect.
  14. There is limited free technical support for Retrospect, this has been standard for a very long time. The person you corresponded with is probably a customer service rep and likely does not have any training or experience troubleshooting the problem. The response to this problem is repeated over and over again in this *public* forum. The makers of Retrospect cannot control what version of Windows you are using, or what extra stuff is rolled onto an installation/reinstallation/repair disc by vendors. That is why certain requirements have been identified in order to produce a usable DR image. Again, this is a public forum, as in user to user.
  15. Quote: ...and know how to use just about every program there is. Yeah right. I'd settle for people reading the Getting Started section of the UG. Unfortunately, that will likely never happen.
  16. Do you understand the concept of incremental backups? It's a lot like that, only backwards. Older data that is not related to newer backups is removed from the backup set. Did you get any errors during grooming? Can you give some info like Retrospect version, etc?
  17. You might try contacting tech support to see if there is a known issue for this. They'll want to charge you to talk to TS so you might need to see if the first rep can check for you. However, you won't get any help unless you're using a supported burner and see the same symptoms.
  18. You can download all the installers from the updates page: http://emcinsignia.com/supportupdates/updates/#UPDATETYPE51
  19. No, there is only one way to rebuild a catalog. Do you re-lock some snapshots after you rebuild the catalog? Where are you saving the catalog file? Have you tried going to the backup set properties' snapshots tab and manually forgetting one or two snapshots? I just noticed you're on an older build of 7.5, I would recommend running updates before you do anything else.
  20. I wouldn't say this is a bug per se, more along the lines of a design error. Since the option for Open File Backup is a script based option it will attempt to enable VSS for open files on every source volume for that script. A simple workaround would be to separate your sources into two scripts - one that can use OFB, and one that cannot. For the second script, disable the option to backup open files, and this error will disappear.
  21. Hi, Try double-clicking the catalog file (rbc), or try going to Configure> Backup Sets> More> Open and navigate to the catalog file. I believe you can still read backup sets with that many revisions between them, but I would not try to write to them.
  22. Hi, That drive was supported with an update to 6.5, which means ASPI would have been the default communications method at the time. Try this: 1) Enable ASPI in Retrospect: Configure> Preferences> Media/Handling> Use ASPI to communicate with devices 2) OK out of Preferences, Exit Retrospect 3) Install ASPI (shouldn't be necessary on Win2000): execute Program Files/Dantz/Retrospect 7.0/aspiinst.exe (this requires a reboot) 4) Reboot 5) Check ASPI functionality be executing Program Files/Dantz/Retrospect 7.0/aspichk.exe 6) Launch Retrospect and confirm it is using ASPI rather than NT Passthrough - it should say so at the top of Configure> Devices> Environment 7) Try again.
  23. Quote: If it's not on their list of compatible drives, it's not supported. Retrospect Express was the last $50 they'll ever get from me. It doesn't need to be supported, it's just a hard drive. No advanced writing methods are required. The only thing that could be troublesome would be uncommon connection types, of which direct firewire is hardly one.
  24. Steven, You need to exit the program and relaunch for the ignore to take effect. An alternative would be to use Explorer to drag the i386 folder from your Windows cd to your local disk, then you can point the DR wizard to a folder rather than trying to work with an incompatible disc drive.
  25. Mario, RBF = Retrospect Backup File RBC = Retrospect Backup Catalog The rbc file is the catalog (index) and the rbf is the one that actually contains all your data. If you've deleted both of them, then you wouldn't have anything to restore from, right?
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