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SChaput

Accessing Backup

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I have been trying to access a past backup for about the last 30 minutes. This is the third time ive tried, i have restarted the engine, rebooted the machine, and all no luck. Is there a way to check if its really still accessing or if it's never going to access.

 

I did notice that when retrospect backed up this particular folder it took a long time to "match" to my raid. Could this be whats taking so long.

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I don't understand. What is the exact symptom you are seeing?

 

At times of matching, Retrospect may not provide much feedback but it will eventually finish.

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Under past backups, i click Browse.

A new dialog opens up with a window that says "Accessing Backup" I then sit and wait for that screen for 35 minutes.

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Either the software is being really slow because the backup is large or something could be wrong with the catalog, causing a hang.

 

How many backups exist within the set? How many total files?

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I million files is not too big.

 

What type of Mac? Speed? RAM? Free space on the Mac HD startup disk?

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I've been having a similar problem.

 

After a while I get an Backup Unavailable error though.

 

Similar setup. Newest gen Mac pro. 8 core 2.66 xeon, 3gigs of ram.

 

1 drive for system. 3 1.5tb drives in a raid 5 array for my media set. 1.3 mil files. 440Gb used. 227Gb free.

 

No active backups while trying to access backups.

Edited by Guest

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Yes, I would like to contribute.

Same problem here. I am using:

Retrospect 10.5.0 (145)

Mac OS X Server 10.6.8

 

OS X Logs don't report anything. And so far I don't see malfunctioning hardware...

 

Anybody? :(

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Do you have any programs that might be accessing the catalog file running when try to access the backup.  In my case I have CrashPlan running which causes me to wait about 15 minutes until I can actually see the files.  @Steve:  Definitely running a copy script would effect the access.

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I found a solution pretty much:

- Make the Retrospec Backup Engine not to start automatically on boot;

- Reboot the computer;

- Open Disk Utility, Scan and Repair everything on the volume where the Catalogs are stored;

- Start the Retrospect Backup Engine;

- Start Retrospect, and then it works!

 

It can probably be done faster or easier, but at least this worked for me.

(Two times already, since apparently something is corrupted in de Catalog-file... :( )

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Is there an official response to this?

Rebooting a production server is not going to work for me. Same boat - "Accessing Backup.... this may take a few minutes" hangs forever.

 

no jobs running. 

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