Ice1 Posted January 6, 2008 Report Share Posted January 6, 2008 I backup via 2 scripts: one to CD-R, one to Travan. Suddenly when the Travan script begins execution, a Windows blue screen citing 'stop error' appears and the system re-boots. The windows reporting does not find a similar error, but explains it as a driver problem. Searching this forum suggests few have had similar problems. Any suggestions? Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 6, 2008 Report Share Posted January 6, 2008 Sounds like a possible hardware or system driver problem with the tape drive. Retrospect does not load any system level drivers that could conflict at this level. Try to disable the tape driver within device manager. Quote Link to comment Share on other sites More sharing options...
Ice1 Posted January 9, 2008 Author Report Share Posted January 9, 2008 Mayoff. Many thanks! So Retrospect has its own way of communicating with a specific tape drive? Or am I mistaken? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 9, 2008 Report Share Posted January 9, 2008 Retrospect loads its own driver when you launch the program. We do not use the Windows drivers. Quote Link to comment Share on other sites More sharing options...
Ice1 Posted January 13, 2008 Author Report Share Posted January 13, 2008 I disabled the Windows driver as suggested in device mgr. It still happens, but I have more information (capturing the msg. on a digital camera) BAD_POOL_HEADER *** STOP: 0x00000019 (0x00000020,0xE16C5190,0xE16C51B0,0x0C040406) Quote Link to comment Share on other sites More sharing options...
Ice1 Posted January 29, 2008 Author Report Share Posted January 29, 2008 Has anyone (Mayoff maybe) got an idea of where I should start; to solve this problem? No backups since Jan 6. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 29, 2008 Report Share Posted January 29, 2008 I would try a backup writing to a hard disk to see if the same problem happens. I think you may have a hardware failure or corrupt system causing the blue screens. Quote Link to comment Share on other sites More sharing options...
Ice1 Posted February 3, 2008 Author Report Share Posted February 3, 2008 Mayoff, thanks! Backing up to an internal HDD produces the same blue screen. But backing up to USB mounted HDD worked. Restoring my previous backups also works. What's your advice to fix the blue screen problem? Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
AndrewA Posted February 28, 2008 Report Share Posted February 28, 2008 Is the drive you are trying to backup imaged with Acronis True Imager? I see a couple threads when using google to look up that stop message and a lot of people are having problems backing up drives that were imaged with Acronis True Imager. Quote Link to comment Share on other sites More sharing options...
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