MarkS Posted July 15, 2002 Report Share Posted July 15, 2002 Hi, Hope someone can help. Before OSX, I was able to backup fine with Retrospect. Since OSX various problems.... Was having troubles completing backups, after various calls to Dantz, ATTO, APS Tech, I finally got APS Tech to check out my DAT-IV tape drive. They ended up sending me a new drive. I have 3 hard drives I'm trying to back up on my beigeG3. One ATA drive with (2) partitions. One partition has OSX10.1.5 on it. The other drive is a Cheetah SCSI drive connected to the ATTO UL3S card. My APS Tech DAT-IV backup drive (Sony mechanism) is SCSI and is connected to my Mac. I also have an Epson SCSI scanner connected to my APS backup drive. The scanner has been terminated with an APS Active Terminator. Unfortunately, I still have problems completing backups. Here's the log from my last back-up attempt: ? $[31]Retrospect$[32] version 5.0.205 launched at 7/13/2002 5:01 PM + Retrospect Driver Update, version 2.7.102 + Normal backup using $[24]MSA-Backup$[25] at 7/13/2002 5:01 PM To backup set $[*!s321,,14,+3]Daily Backup Set [008]… - 7/13/2002 5:01:26 PM: Copying $[*!s311,,14,+3]48GB… 7/13/2002 5:34:05 PM: Comparing $[*!s311,,14,+3]48GB… 7/13/2002 5:54:11 PM: Execution completed successfully. Completed: 15400 files, 3.1 GB Performance: 160.8 MB/minute (161.7 copy, 159.8 compare) Duration: 00:52:45 (00:13:29 idle/loading/preparing) - 7/13/2002 5:54:11 PM: Copying $[*!s312,,14,+3]8GB… 7/13/2002 6:39:40 PM: Comparing $[*!s312,,14,+3]8GB… $[40] File “Operations Log”: different data size (set: 11,858, vol: 11,912), path: “8GB/Library/Preferences/Retrospect/Operations Log”. $[40] File “netinfo.log”: different modification date/time (set: 7/13/2002 4:26:07 PM, vol: 7/13/2002 6:23:15 PM), path: “8GB/private/var/log/netinfo.log”. $[40] File “system.log”: different modification date/time (set: 7/13/2002 5:01:37 PM, vol: 7/13/2002 6:23:15 PM), path: “8GB/private/var/log/system.log”. $[40] File “com.apple.systemuiserver.plist”: different data size (set: 460, vol: 350), path: “8GB/Users/marks/Library/Preferences/com.apple.systemuiserver.plist”. $[40] File “User Data…TF311969”: different modification date/time (set: 7/13/2002 4:58:55 PM, vol: 7/13/2002 6:34:10 PM), path: “8GB/Users/marks/Library/Preferences/User Data…TF311969”. 7/13/2002 7:24:55 PM: 5 execution errors. Completed: 99841 files, 5.3 GB Performance: 125.3 MB/minute (131.6 copy, 119.6 compare) Duration: 01:30:44 (00:05:02 idle/loading/preparing) - 7/13/2002 7:25:02 PM: Copying $[*!s311,,14,+3]Cheetah-18… 7/13/2002 7:28:25 PM: Comparing $[*!s311,,14,+3]Cheetah-18… 7/13/2002 7:29:59 PM: Execution completed successfully. Completed: 139 files, 389.5 MB Performance: 264.0 MB/minute (238.4 copy, 295.7 compare) Duration: 00:04:57 (00:02:00 idle/loading/preparing) 7/13/2002 7:30:00 PM: 5 execution errors. Total performance: 139.3 MB/minute Total duration: 02:28:33 (00:20:31 idle/loading/preparing) + Normal backup using $[24]MSA-Backup$[25] at 7/13/2002 7:30 PM To backup set $[*!s321,,14,+3]Daily Backup Set [007]… - 7/13/2002 7:30:22 PM: Copying $[*!s311,,14,+3]48GB… $[40] Trouble writing: “4-Daily Backup Set [007]” (4109785536), error 102 (trouble communicating). 7/13/2002 8:58:01 PM: Execution stopped by operator. Remaining: 2790 files, 213.6 MB Completed: 55348 files, 12.2 GB Performance: 166.8 MB/minute Duration: 01:27:39 (00:13:00 idle/loading/preparing) 7/13/2002 8:58:01 PM: Execution stopped by operator. Total duration: 01:27:39 (00:13:00 idle/loading/preparing) Quit at 7/13/2002 8:58 PM Very frustrating situation, hope someone can help! Thanks, Mark Link to comment Share on other sites More sharing options...
CallMeDave Posted July 15, 2002 Report Share Posted July 15, 2002 In reply to: I have 3 hard drives I'm trying to back up on my beigeG3. The ... Cheetah SCSI drive connected to the ATTO UL3S card. My APS Tech DAT-IV backup drive (Sony mechanism) is SCSI and is connected to my Mac. I also have an Epson SCSI scanner connected to my APS backup drive. The scanner has been terminated with an APS Active Terminator. As hard as this is to believe, I don't think that the onboard SCSI of a Beige G3 is supported under Mac OS X. And with the addition of the scanner on the same bus as the tape drive I'm not really surprised that there are problems. I'd suggest removing the scanner from the onboard SCSI bus and try again, just to see if it works. All signs point to Jaguar (the soon-to-be-released new version of OS X) having improved SCSI support. I don't know if this will relate to the onboard narrow bus on your old G3, but it can't be any worse (hold that thought; it probably could...). Dave Link to comment Share on other sites More sharing options...
IrenaS Posted July 15, 2002 Report Share Posted July 15, 2002 It sounds like you've already done a bit or troubleshooting. Can you give some details so I don't suggest steps that you've already taken? For example, have you tried removing the scanner so that the drive is the only device connected? Have you changed SCSI IDs? To what? Have you tried new cables? Tried the drive on another machine? Thanks, Irena Solomon Dantz Tech Support Link to comment Share on other sites More sharing options...
MarkS Posted July 15, 2002 Author Report Share Posted July 15, 2002 Hi CallMeDave & Irena, Thanks for the replies and help! >It sounds like you've already done a bit or troubleshooting. Can you give some details so I >don't suggest steps that you've already taken? >For example, have you tried removing the scanner so that the drive is the only device >connected? Haven't tried disconnecting scanner since I got new backup drive. Will try doing that and report back. > Have you changed SCSI IDs? To what? Haven't tried that. > Have you tried new cables? No, but I might try that after I try disconnecting scanner... >Tried the drive on another machine? >Thanks, >Irena Solomon >Dantz Tech Support No, but this is brand new drive that I got from APS Tech after they tested my old one. So I assume the drive is good. Thanks, Mark Link to comment Share on other sites More sharing options...
MarkS Posted July 28, 2002 Author Report Share Posted July 28, 2002 Hi again, Well, finally had some time to try backing up again... Since last post I did the following before backing up this morning: Disconnected scanner from SCSI chain. So tape drive is only device. Bought Granite Digital Active Terminator to terminate SCSI on tape drive. Did one backup to existing backup set, went OK. Then Retrospect started another automatic backup...it asked for a new tape. Put in new tape. It backed up first hard drive OK, then part way through 2nd hard drive I got the Error Trouble Writing Media. Error 102 (trouble communicating) message again. Retrospect then asks for a new tape... I quit out of Retrospect. Really getting tired of this! Appreciate any help. Mark Link to comment Share on other sites More sharing options...
CallMeDave Posted July 29, 2002 Report Share Posted July 29, 2002 In reply to: Disconnected scanner from SCSI chain. So tape drive is only device. Really getting tired of this! As I posted before, the SCSI controller on your Beige G3 may very well not work reliably under OS X. Sad but true. Dave Link to comment Share on other sites More sharing options...
MarkS Posted July 29, 2002 Author Report Share Posted July 29, 2002 Hi Dave, Understand your point.... Any chance I could use my ATTO UL3S SCSI card that is now connected to my Cheetah drive to connect to tape drive too? This would bypass the onboard SCSI controller. Also, will OSX 10.2 make any difference regarding SCSI? Thanks, Mark Link to comment Share on other sites More sharing options...
MarkS Posted November 11, 2002 Author Report Share Posted November 11, 2002 Hi again, Well, several months have passed, a new update of Retrospect Desktop was just released, so I thought I'd ask everyone if there's any potential for having Retrospect work properly with my Mac system. You can read my previous posts in this thread for my tales of woe..... If no progress then thinking of maybe getting a large hard drive and putting it in a firewire case to back up to and just junk my $1100 tape drive and stack of DAT -IV tapes.... Thanks for any input. Mark beigeG3(XLR8G4/500)/768MB RAM APS Tech DAT-IV SCSI tape drive connected to onboard SCSI 60 GB internal ATA drive partitioned (8GB & 48 GB) ATTO UL3S SCSI card/X-15 Cheetah drive ATI Radeon Mac card OrangeMicro USB/FW card Link to comment Share on other sites More sharing options...
AmyJ Posted November 11, 2002 Report Share Posted November 11, 2002 Onboard SCSI is not supported by Dantz in OS X. Try connecting the tape drive directly to the ATTO card as the lone device for testing. For the complete OS X SCSI compatibility list, please see: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27381 Link to comment Share on other sites More sharing options...
MarkS Posted November 12, 2002 Author Report Share Posted November 12, 2002 Thanks AmyC for the suggestion. Will try that soon and report back.... Mark Link to comment Share on other sites More sharing options...
rthille Posted March 14, 2003 Report Share Posted March 14, 2003 AmyC wrote: > Onboard SCSI is not supported by Dantz in OS X. > Try connecting the tape drive directly to the ATTO > card as the lone device for testing. I've got a Powerbook G3 Lombard that I was hoping to use for my backup server. I guess I'm SOL then? Damn, I wish I had known this sooner, since this is the 2nd computer I've bought to use as a backup server. The first one was a powerbook 1400 that under OS9 and 5.0 wouldn't see any tape drives, but worked fine under 4.3. It seems like no matter which way I turn with Dantz for the last year or more I've been screwed, from the complete lack of support for upgrade purchases to spotty device support. I wish Apple had got OS-X right and abandoned resource forks completely so that I could use my reliable, dependable UNIX tools to backup my Macs! Steamed! Robert Link to comment Share on other sites More sharing options...
Mayoff Posted March 14, 2003 Report Share Posted March 14, 2003 Actually Dantz' support policies have changes and we do provide free support for upgrades: http://www.dantz.com/support/support_options.html Link to comment Share on other sites More sharing options...
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