darrick Posted February 7, 2002 Report Share Posted February 7, 2002 I have lost the unattended ability for Retrospect v5.6 to Quit after completion as it used to. It just stays in the program when its supposed to exit. I even checked the Control options and they were set correctly as well. I get no error messages of any kind. I have even reinstalled from scratch. I think this began when I installed the Windows 2000 Security Rollup Package, since I have made no other changes, and this is the only problem that has shown itself. Quote Link to comment Share on other sites More sharing options...
darrick Posted February 10, 2002 Author Report Share Posted February 10, 2002 I also tested the Shutdown and Restart options under Control while scripts were running in unattended mode. They do not work either. Quote Link to comment Share on other sites More sharing options...
stdenisg Posted February 10, 2002 Report Share Posted February 10, 2002 Hello, This might be a possible fix: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q310703 The SRP has been known to affect other applications as mentioned in the knowledgebase article. Good luck! Quote Link to comment Share on other sites More sharing options...
darrick Posted February 11, 2002 Author Report Share Posted February 11, 2002 You may be correct that this might be the problem, but the article in question was for all versions on WinNT server (all flavors). I did not see a possible fix for Win2000 Professional. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 11, 2002 Report Share Posted February 11, 2002 Quit, launch, restart and shutdown are controlled by the Retrospect Launcher Service. Try the following: Go to Special>Preferences>unattended and uncheck Enable Retrospect Launcher Service. Restart the computer Go to Special>Preferences>unattended and check Enable Retrospect Launcher Service. Restart the computer Quote Link to comment Share on other sites More sharing options...
darrick Posted February 11, 2002 Author Report Share Posted February 11, 2002 Followed the directions to the letter, with no change in the situation. The options where Unattended operation, Log Errors and Quit when done. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 12, 2002 Report Share Posted February 12, 2002 Does Retrospect automatically open at the scheduled time for you? Quote Link to comment Share on other sites More sharing options...
IrenaS Posted February 12, 2002 Report Share Posted February 12, 2002 Also make sure that no other scripts are scheduled to launch. Retrospect will only take that unattended action (shut down, quit, etc.) if no other scripts are scheduled in the look-ahead time. Irena Solomon Dantz Tech Support Quote Link to comment Share on other sites More sharing options...
darrick Posted February 12, 2002 Author Report Share Posted February 12, 2002 I'll report tomorrow since it kicks off at midnight while I'm at work. The preferences are in default mode except the cleaning alert was set to 60 hours, but it was working fine before the required critical update. Quote Link to comment Share on other sites More sharing options...
darrick Posted February 13, 2002 Author Report Share Posted February 13, 2002 Thanks, that seems to have fixed that problem. Quote Link to comment Share on other sites More sharing options...
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