error 205 (lost communication with storage device) and vxa-3 library

[bernsteg]

Hi there, we just purchased a new VXA-320 library after wanting to retire our vxa-2 library. We connected the vxa-3 up to the same G5 computer with the same SCSI cables with the same ATTO UL5d SCSI card that the vxa-2 tape library was connected to.

 

All looks good, however, once a backup starts after a few minutes we get an error 205 (lost communication with storage device).

 

The computer is a Mac G5 running Retro 6.1 with the 6.1.3101 rdu.

 

Does anyone have any suggestions?

 

Thanks

-Gary

bernsteg@uiuc.edu

[nekr0phage]

Hi Gary,

 

One thing to double check is that the SCSI id's for the device are on 2 & 5. 2 for the tape drive and 5 for the library itself. This will ensure minimal chance of communications problems.

[bernsteg]

Thanks for the advice, but that did not help. After a few minutes of backup the tape unloads and then the error 205 appears.

 

Any other ideas?

 

Thanks

-Gary

[natew]

Hi

 

What is the driver version of the Atto card? Make sure you have the latest from Atto.

I would install the Atto SCSI utility as well.

 

After the failure does anything else wierd happen? i.e. problems moving tapes or seeing the drive?

 

Thanks

Nate

[rhwalker]

Gary, you don't say whose VXA-320 you have. If it's Exabyte, be sure to update the drive's firmware because there have been some firmware updates, the most recent at the end of January (v1310E). I note by reading the change log that some of the changes had to do with SCSI communications.

 

Russ