mikerennie Posted July 27, 2005 Report Share Posted July 27, 2005 Hi guys can anybody help? We are running retropect 6 on a mixed Mac and PC network. We have a machine running XP pro which we cannot back up. We've turned off the Firewall and we can ping the machine, We can even see it in the client subnet dialogue box. However, when we select it we keep getting the error 530 client not found. any suggestions? Mike please? Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted July 27, 2005 Report Share Posted July 27, 2005 Firewall is the first to check, but you knew that one already. But there's no need to disable it completely: http://kb.dantz.com/display/2n/kb/article.asp?aid=1109&n=3&s= Do you have the latest client installed? Have you tried adding the client by IP address? Quote Link to comment Share on other sites More sharing options...
mikerennie Posted July 27, 2005 Author Report Share Posted July 27, 2005 Quote: Firewall is the first to check, but you knew that one already. But there's no need to disable it completely: http://kb.dantz.com/display /2n/kb/article.asp?aid=1109&n=3&s= Yes we tried it with the ports enabled etc etc and decided just to try with the firewall switched off. Quote: Do you have the latest client installed? i believe we have but I'll check....again Quote: Have you tried adding the client by IP address? Yup and no joy mike Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 1, 2005 Report Share Posted August 1, 2005 We have Win 2000 Retrospect server, XP Pro clients and Mac clients, but don't have your problem. We opened the ports on the XP firewall and have no problems. Sorry I can't be of more help. Quote Link to comment Share on other sites More sharing options...
nembot Posted August 3, 2005 Report Share Posted August 3, 2005 Hi, Do you have any network filter restricting connection to that particular computer? Could you receive and send file from that computer to your backup computer? Thanks Quote Link to comment Share on other sites More sharing options...
edwardotis Posted August 25, 2005 Report Share Posted August 25, 2005 I get the same problem with one machine for some reason. Reinstalled the latest client several times. Anybody figure out a solution? Quote Link to comment Share on other sites More sharing options...
natew Posted August 26, 2005 Report Share Posted August 26, 2005 Hi The Microsoft Port Query utility will help you figure out if port 497 is really open or not. 497 needs to be open for both UDP and TCP traffic. http://support.microsoft.com/default.aspx?scid=kb;en-us;310099 Thanks Nate Quote Link to comment Share on other sites More sharing options...
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