evt Posted January 20, 2004 Report Posted January 20, 2004 Environment: Windows 2000 Pro + SP3 Retrospect Pro V6.5.336 This is not a retrospect problem as such but it is stopping me from running any of my backups so I'm hoping someone can help me to overcome the problem. On my system I seem to have a directory that originally was a temp file created by Windows. I have no idea how this happened but the file originaly with name ~WSR0002.TMP has somehow been turned into a directory by Windows. If I try and delete the "directory" I get 'Cannot delete ~wsr0002.tmp. The directory name is invalid'. I'm able to rename the "directory" so I renamed it to something more reasonable, ie temp, but this made no difference. I've searched google & MS but can not find any solution that will allow me to delete this directory. It would not be a problem for me to leave the directory but it is causing my backup job to fail with the following message: + Normal backup using Backup at 14/01/2004 9:10 PM To Backup Set Monthly #2... Retrospect Professional only supports Open File Backup on Windows XP. - 14/01/2004 9:10:06 PM: Copying Local Disk (C:) TPCFolderLoc::StartFind: UFindFirstFile failed, C:\Documents and Settings\Etienne van Tonder\Local Settings\Temp\temp, winerr 267, error -1013 Scanning incomplete, error -1013 (malformed name) While scanning volume Local Disk, Folder C:\Documents and Settings\Etien..., Scanning incomplete, error -1123 (volume structure corrupt) Retrospect Professional only supports Open File Backup on Windows XP. So does anyone know of a way to delete this directory or to exclude it from the backup scan. Thanks, Etienne.
AmyJ Posted January 21, 2004 Report Posted January 21, 2004 You can try to delete it from within Retrospect. Go to Configure > Volumes and "Browse" the volume containing the folder. In the Browser window you can right click on the folder and use the Delete command.
evt Posted January 21, 2004 Author Report Posted January 21, 2004 Thank you for the suggestion, when I tried to browse I get the error 'Error: Scanning incomplete, error -1013 (malformed name)' at which point the scanning stops. The corrupted directory is displayed in the browse windows but I can not highlight it so am unable to delete it.
Hofstede Posted January 21, 2004 Report Posted January 21, 2004 Did you try to check the disk for errors? It sounds like the directory structure of your drive got corrupted. If this is the case then checking the drive for errors will fix this.
evt Posted January 21, 2004 Author Report Posted January 21, 2004 Yes I did, I ran the disk checking process a number of times but it did not fix the problem.
natew Posted January 23, 2004 Report Posted January 23, 2004 Hi Since you were able to rename the file I wonder if you could move it somewhere else too? That could get it out of the way at least. Nate
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