evaldas Posted November 14, 2008 Report Share Posted November 14, 2008 Greetings, I'm trying to use HP D2D virtual library in Retrospect server (latest v7.6) with no luck, library and drive shows ok in device list, but when moving cartridge into drive, Retrospect says "Reading.." then next second "No media", and then again "Reading..", and the never ending loop goes on. Tryed on a clean Retrospect install from scratch, with latest Microsoft iSCSI initiator version - same problem, Removable drive service is stopped, HP D2D virtual library and drive show up ok in windows device manager, also tested in NTBackup - works like a charm, for backup and verify. Any idea what could possible be wrong ? Compatibility page shows this device as Qualified. Here is a link with some debug info: it contains flash video showing the loop, retrospect device debug log during the loop, and screen capture showing HP D2D iSCSI virtual library status. Thanks, Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 14, 2008 Report Share Posted November 14, 2008 Having no knowledge about your hardware, but you should (must?) disable both the tape drive and the tape loader in Windows Device Manager. Quote Link to comment Share on other sites More sharing options...
evaldas Posted November 17, 2008 Author Report Share Posted November 17, 2008 If I disable device in Windows Device Manager, Retrospect doesn't see it anymore and says "Not responding". Retrospect must be using its own drivers via NT Passthrough mechanism, so windows drivers do not really matter, but device itself has to be enabled however. I tried all 3 possible HP D2D drive emulations, Retrospect sees them as following drives: HP Ultrium Gen 2 DC (1.41) HP Ultrium Gen 3 DC (1.41) HP Ultrium Gen 4 DC (1.41) Could that be a driver problem for iSCSI situation in Retrospect ? Regards, Quote Link to comment Share on other sites More sharing options...
evaldas Posted January 9, 2009 Author Report Share Posted January 9, 2009 Greets and Happy New Year 2009 to everyone! Anybody could confirm that Retrospect Server v7.5+ (tried also with latest v7.6.123 with no luck) is working correctly with HP D2D virtual iSCSI library as stated in this Retrospect device compatibility page ? Thanks, Quote Link to comment Share on other sites More sharing options...
evaldas Posted January 12, 2009 Author Report Share Posted January 12, 2009 Hi, Current Retrospect windows server version in updates download page shows as v7.6.123 - this package installs driver version: v7.6.2.101 (visible in About menu), but this web page about latest versions says that latest windows driver is version is: 7.6.14.102 Which one is latest then ? :confused2: If the one included in v7.6.123 package is outdated, where can we find the latest one ? Hoping that this loop issue with HP D2D gets fixed sometime.. Regards, Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 12, 2009 Report Share Posted January 12, 2009 Sounds current to me. Quote Link to comment Share on other sites More sharing options...
evaldas Posted January 22, 2009 Author Report Share Posted January 22, 2009 Hi, Good, thank you, Mayoff. I think Retrospect should remove HP D2D backup system as soon as possible from their device compatibility page , it is confusing happy customers and making them unhappy. Regards, Quote Link to comment Share on other sites More sharing options...
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