jriggin Posted July 21, 2008 Report Share Posted July 21, 2008 This is now happening every 2-3 weeks, and it's causing some major issues as we always have to reboot the server to resolve the error. Script: Immediate Backup Client: exchangeserver Date: 7/21/2008 Trouble reading files, error -3681 (Backup is already active) What could be causing this to happen again and again? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 21, 2008 Report Share Posted July 21, 2008 What exactly does the operations log say when this happens? Can you open the backup set from Configure>Backup Sets>Properties? What type of backup set? Disk, tape, file? What version of Retrospect? Does this happen to other backup sets? Quote Link to comment Share on other sites More sharing options...
jriggin Posted July 21, 2008 Author Report Share Posted July 21, 2008 What exactly does the operations log say when this happens? Can you open the backup set from Configure>Backup Sets>Properties? What type of backup set? Disk, tape, file? What version of Retrospect? Does this happen to other backup sets? Here is the series of events in this case: First it failed on backing up the D:\ drive on the Exchange Server: Trouble Reading Files D: Error -557 (transaction already complete) Next it fails on backing up the First Storage Group with this error: Trouble reading files, error -519 (network communication failed) I restarted the Retrospect service and tried doing an immediate backup of the First Storage Group and this is the error I received: T-9: >>>HrESEBackupSetup -- Backup is already active, Trouble Reading files, error -3681 Typically I don't see the network communication failed error, just the Transaction is already complete error. Retrospect Server: 7.6.111 Retrospect Client: 7.5.116 We just upgraded to 7.6, but the error was happening frequently before the update also. The backup set it was backing up to was disk. I'm able to open the properties of the backup set and see the volumes, etc. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 21, 2008 Report Share Posted July 21, 2008 T-9: >>>HrESEBackupSetup -- Backup is already active, Trouble Reading files, error -3681 This error is coming from Exchange. This happens because exchange thinks the backup is still running. What happens if you backup the storage group without attempting to backup the D: disk? What about the C: disk? Quote Link to comment Share on other sites More sharing options...
jriggin Posted July 21, 2008 Author Report Share Posted July 21, 2008 I received that error from just backing up the storage group, not the entire client. Any clues as to why Exchange keeps getting hung up like that? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 21, 2008 Report Share Posted July 21, 2008 Any errors in the Windows event log of the exchange server? Have you run any disk checks or database checks to see if problems are reported? Quote Link to comment Share on other sites More sharing options...
jriggin Posted July 21, 2008 Author Report Share Posted July 21, 2008 I noticed this error around the time on Sunday where the errors occurred: The server was unable to allocate from the system nonpaged pool because the pool was empty. Quote Link to comment Share on other sites More sharing options...
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