Error -1121

prstoessel · May 6, 2008

Hi All,

Just upgraded from SBS2000 to SBS2003 on my Proliant ML-350. Retrospect 7 was installed before and worked great. No problems. After I did a clean install of SBS2003, I reinstalled Retrospect 7, and then updated it completely.

All of my backups are scheduled for 10PM every night. Frequently, I get an email from Retrospect that looks like this:

[From Retrospect: Script "Week 3 Friday" failed during automatic execution, error -1121 (unknown file system). Please launch Retrospect and check the log for details.]

Now, when I come in the next day and run the same script manually, it works just fine. I just cannot seem to get consistent performance from the automatic executions at night.

Suggestions?

Thanks!

Paul

Mayoff · May 6, 2008

What exactly does the operations log look display... that corresponds with the email?

prstoessel · May 6, 2008

The following is copied directly from the log:

+ Recycle backup using Week 3 Friday at 5/2/2008 10:00 PM (Execution unit 1)

* Resolved container Exchange Server to 1 volumes:

First Storage Group

* Resolved container Exchange Mailboxes to 14 volumes:

Administrator

Amy K

Andy T

Barry F

Bill B

Carolyn L

Ceida R

Don W

Gary H

James H

Julie Y

Mike G

Mike W

Paul s

To Backup Set Week 3 Friday...

5/2/2008 10:00:01 PM: Recycle backup: The Backup Set was reset

- 5/2/2008 10:00:01 PM: Copying Local Disk (C:)

File "C:\Documents and Settings\pstoessel\Local Settings\History\History.IE5\MSHist012008040720080414\index.dat": can't read, error -1101 (file/directory not found)

File "C:\Documents and Settings\pstoessel\Local Settings\History\History.IE5\MSHist012008050220080503\index.dat": can't read, error -1101 (file/directory not found)

File "C:\Documents and Settings\QBDataServiceUser\Local Settings\Temp\asat0000.tmp": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\master.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\mastlog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\model.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\modellog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\msdbdata.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\msdblog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\tempdb.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSBSMONITORING\Data\templog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\master.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\mastlog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\model.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\modellog.ldf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\STS_ACT1_1.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\STS_ACT1_1_log.LDF": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\STS_Config.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\STS_Config_log.LDF": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\tempdb.mdf": can't read, error -1020 (sharing violation)

File "C:\Program Files\Microsoft SQL Server\MSSQLSHAREPOINT\Data\templog.ldf": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb001E6.log": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\SoftwareDistribution\EventCache\{8351B8D6-F76C-47BC-9341-7350C28A1D39}.bin": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006854_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006855_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006856_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006857_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006858_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006859_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006860_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006861_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006862_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MBSchema_0000006863_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006854_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006855_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006856_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006857_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006858_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006859_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006860_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006861_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006862_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\inetsrv\History\MetaBase_0000006863_0000000000.xml": can't read, error -1101 (file/directory not found)

File "C:\WINDOWS\system32\wins\j50.log": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\system32\wins\wins.mdb": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\system32\wins\winstmp.mdb": can't read, error -1020 (sharing violation)

File "C:\WINDOWS\Temp\LB10.tmp": can't read, error -1017 (insufficient permissions)

File "C:\WINDOWS\Temp\LBF.tmp": can't read, error -1017 (insufficient permissions)

File "C:\Documents and Settings\pstoessel\Local Settings\History\History.IE5\MSHist012008040720080414\": can't read security information, error -1101 (file/directory not found)

File "C:\Documents and Settings\pstoessel\Local Settings\History\History.IE5\MSHist012008050220080503\": can't read security information, error -1101 (file/directory not found)

5/5/2008 7:44:45 AM: Snapshot stored, 175.6 MB

5/5/2008 7:45:01 AM: Comparing Local Disk (C:)

File "C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\Log\CHANNEL.LOG": different modify date/time (set: 5/5/2008 7:32:41 AM, vol: 5/5/2008 7:38:14 AM)

File "C:\Program Files\Microsoft Windows Small Business Server\Support\ConfigurationHelper_Policy.log": different modify date/time (set: 5/5/2008 7:35:06 AM, vol: 5/5/2008 7:45:04 AM)

File "C:\WINDOWS\Debug\UserMode\ChkAcc.bak": different modify date/time (set: 5/5/2008 7:31:55 AM, vol: 5/5/2008 7:45:03 AM)

File "C:\WINDOWS\Debug\UserMode\ChkAcc.log": different modify date/time (set: 5/5/2008 7:35:05 AM, vol: 5/5/2008 7:50:05 AM)

File "C:\WINDOWS\repair\default": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\SAM": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\SECURITY": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\software": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\system": different creation date/time (set: 5/2/2008 12:37:10 PM, vol: 5/5/2008 7:42:20 AM)

File "C:\WINDOWS\repair\Backup\BootableSystemState\ComRegistrationDatabase\ComRegDb.bak": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\AppEvent.Evt": different creation date/time (set: 5/2/2008 12:37:02 PM, vol: 5/5/2008 7:42:13 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\DnsEvent.Evt": different creation date/time (set: 5/2/2008 12:37:03 PM, vol: 5/5/2008 7:42:14 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\Internet Explorer.evt": different creation date/time (set: 5/2/2008 12:37:03 PM, vol: 5/5/2008 7:42:15 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\NTDS.Evt": different creation date/time (set: 5/2/2008 12:37:03 PM, vol: 5/5/2008 7:42:14 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\NtFrs.Evt": different creation date/time (set: 5/2/2008 12:37:03 PM, vol: 5/5/2008 7:42:15 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\SecEvent.Evt": different creation date/time (set: 5/2/2008 12:37:03 PM, vol: 5/5/2008 7:42:15 AM)

File "C:\WINDOWS\repair\Backup\ServiceState\EventLogs\SysEvent.Evt": different creation date/time (set: 5/2/2008 12:37:22 PM, vol: 5/5/2008 7:42:32 AM)

File "C:\WINDOWS\system32\licstr.cpa": different modify date/time (set: 5/5/2008 7:11:53 AM, vol: 5/5/2008 7:41:53 AM)

File "C:\WINDOWS\system32\inetsrv\MetaBase.xml": different modify date/time (set: 5/5/2008 7:26:06 AM, vol: 5/5/2008 7:47:06 AM)

File "C:\WINDOWS\system32\LogFiles\HTTPERR\httperr2.log": different modify date/time (set: 5/5/2008 7:38:10 AM, vol: 5/5/2008 7:54:10 AM)

File "C:\WINDOWS\system32\wbem\Logs\wbemcore.log": different modify date/time (set: 5/5/2008 7:40:07 AM, vol: 5/5/2008 7:55:07 AM)

File "C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER": different modify date/time (set: 5/2/2008 12:37:23 PM, vol: 5/5/2008 7:42:33 AM)

File "C:\WINDOWS\Tasks\Update Services synchronization task.job": different modify date/time (set: 5/5/2008 7:40:06 AM, vol: 5/5/2008 7:55:07 AM)

5/5/2008 7:55:50 AM: 47 execution errors

Completed: 36231 files, 7.5 GB

Performance: 727.9 MB/minute (714.8 copy, 741.5 compare)

Duration: 2 09:55:49 (2 09:34:52 idle/loading/preparing)

- 5/5/2008 7:55:50 AM: Copying Local Disk (D:)

File "D:\Accounting\ACT Catastrophe Texas, LC.QBW": can't read, error -1020 (sharing violation)

File "D:\Accounting\ACT Catastrophe Texas, LC.QBW.TLG": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\master.mdf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\mastlog.ldf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\model.mdf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\modellog.ldf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\SUSDB.mdf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\SUSDB_log.LDF": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\tempdb.mdf": can't read, error -1020 (sharing violation)

File "D:\WSUS\MSSQLWSUS\Data\templog.ldf": can't read, error -1020 (sharing violation)

5/5/2008 8:08:30 AM: Snapshot stored, 1,519 KB

5/5/2008 8:08:36 AM: Comparing Local Disk (D:)

5/5/2008 8:24:16 AM: 10 execution errors

Completed: 5817 files, 10.5 GB

Performance: 895.7 MB/minute (854.5 copy, 941.2 compare)

Duration: 00:28:25 (00:04:35 idle/loading/preparing)

- 5/5/2008 8:24:16 AM: Copying MAIN2 (F:)

File "F:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab1d-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab1f-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab2e-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab36-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab49-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab56-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab5c-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab6a-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab72-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab75-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab7a-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab7c-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab85-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab97-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cab9a-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7caba7-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabb2-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabc0-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabc4-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabd3-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabd8-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabe9-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cabf6-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac01-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac02-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac03-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac0a-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac0e-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac13-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{7f7cac1b-0a1e-11dd-afc0-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf2b-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf47-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf48-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf4a-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf5b-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf5d-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf5f-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf62-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf64-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf6c-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf6e-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf72-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf75-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf76-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bf7b-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7bff0-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c007-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c016-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c019-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c022-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c027-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c02a-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c031-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c042-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c054-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c068-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c06a-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c07f-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c08a-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c08c-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c092-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c094-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c096-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

File "F:\System Volume Information\{f0c7c099-f447-11dc-9759-0002a54791a3}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1020 (sharing violation)

5/5/2008 9:00:34 AM: Snapshot stored, 11.2 MB

5/5/2008 9:00:46 AM: Comparing MAIN2 (F:)

5/5/2008 9:31:47 AM: 65 execution errors

Completed: 54475 files, 26.6 GB

Performance: 827.9 MB/minute (774.2 copy, 889.7 compare)

Duration: 01:07:30 (00:01:57 idle/loading/preparing)

- 5/5/2008 9:31:47 AM: Copying Actservicecompany on MAIN2 (F:)

5/5/2008 9:34:39 AM: Snapshot stored, 6,891 KB

5/5/2008 9:34:48 AM: Comparing Actservicecompany on MAIN2 (F:)

5/5/2008 9:37:54 AM: Execution completed successfully

Completed: 574 files, 1.8 GB

Performance: 825.0 MB/minute (815.7 copy, 841.2 compare)

Duration: 00:06:06 (00:01:45 idle/loading/preparing)

- 5/5/2008 9:37:54 AM: Copying Databases on MAIN2 (F:)

5/5/2008 9:38:14 AM: Snapshot stored, 2,170 KB

5/5/2008 9:38:19 AM: Comparing Databases on MAIN2 (F:)

5/5/2008 9:38:26 AM: Execution completed successfully

Completed: 25 files, 1,339 KB

Performance: 22.4 MB/minute (13.0 copy, 78.4 compare)

Duration: 00:00:31 (00:00:24 idle/loading/preparing)

- 5/5/2008 9:38:26 AM: Copying Restoration on MAIN2 (F:)

5/5/2008 9:42:35 AM: Snapshot stored, 2,019 KB

5/5/2008 9:42:40 AM: Comparing Restoration on MAIN2 (F:)

File "F:\Restoration\The Heritage\Benson - A53\Photos\5-3-2008\Thumbs.db": different modify date/time (set: 2/3/2008 1:38:07 PM, vol: 5/5/2008 10:44:43 AM)

File "F:\Restoration\The Heritage\Clanton - A52\Photos\5-3-2008\Thumbs.db": different modify date/time (set: 2/3/2008 3:12:12 PM, vol: 5/5/2008 10:45:13 AM)

5/5/2008 9:46:38 AM: 2 execution errors

Completed: 4410 files, 3.1 GB

Performance: 830.5 MB/minute (793.3 copy, 871.5 compare)

Duration: 00:08:12 (00:00:44 idle/loading/preparing)

- 5/5/2008 9:46:38 AM: Copying First Storage Group

Backup type: Full

5/5/2008 9:49:26 AM: Comparing First Storage Group

5/5/2008 9:52:39 AM: Execution completed successfully

Completed: 3 files, 2.5 GB

Performance: 952.7 MB/minute (892.8 copy, 1028.3 compare)

Duration: 00:06:00 (00:00:47 idle/loading/preparing)

- 5/5/2008 9:52:39 AM: Copying Administrator

5/5/2008 9:52:47 AM: Snapshot stored, 17 KB

5/5/2008 9:52:51 AM: Execution completed successfully

Completed: 23 files, 191 KB

Performance: 1.8 MB/minute

Duration: 00:00:12 (00:00:05 idle/loading/preparing)

- 5/5/2008 9:52:52 AM: Copying Amy

5/5/2008 9:52:59 AM: Snapshot stored, 29 KB

5/5/2008 9:53:04 AM: Execution completed successfully

Completed: 42 files, 3,443 KB

Performance: 33.6 MB/minute

Duration: 00:00:12 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:53:05 AM: Copying Andy

5/5/2008 9:53:11 AM: Snapshot stored, 21 KB

5/5/2008 9:53:16 AM: Execution completed successfully

Completed: 29 files, 181 KB

Performance: 2.1 MB/minute

Duration: 00:00:11 (00:00:05 idle/loading/preparing)

- 5/5/2008 9:53:16 AM: Copying Barry

5/5/2008 9:53:30 AM: Snapshot stored, 139 KB

5/5/2008 9:53:36 AM: Execution completed successfully

Completed: 230 files, 14.0 MB

Performance: 76.3 MB/minute

Duration: 00:00:19 (00:00:08 idle/loading/preparing)

- 5/5/2008 9:53:36 AM: Copying Bill

5/5/2008 9:54:43 AM: Snapshot stored, 1,088 KB

5/5/2008 9:54:48 AM: Execution completed successfully

Completed: 1838 files, 143.9 MB

Performance: 146.3 MB/minute

Duration: 00:01:12 (00:00:12 idle/loading/preparing)

- 5/5/2008 9:54:48 AM: Copying Carolyn

5/5/2008 9:54:54 AM: Snapshot stored, 35 KB

5/5/2008 9:55:00 AM: Execution completed successfully

Completed: 54 files, 604 KB

Performance: 7.0 MB/minute

Duration: 00:00:11 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:55:00 AM: Copying Ceida

5/5/2008 9:55:08 AM: Snapshot stored, 46 KB

5/5/2008 9:55:14 AM: Execution completed successfully

Completed: 72 files, 4,001 KB

Performance: 33.4 MB/minute

Duration: 00:00:13 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:55:14 AM: Copying Don

5/5/2008 9:55:31 AM: Snapshot stored, 133 KB

5/5/2008 9:55:36 AM: Execution completed successfully

Completed: 219 files, 25.6 MB

Performance: 102.1 MB/minute

Duration: 00:00:21 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:55:36 AM: Copying Gary

5/5/2008 9:56:03 AM: Snapshot stored, 686 KB

5/5/2008 9:56:08 AM: Execution completed successfully

Completed: 1157 files, 13.8 MB

Performance: 39.2 MB/minute

Duration: 00:00:31 (00:00:09 idle/loading/preparing)

- 5/5/2008 9:56:08 AM: Copying James

Scanning incomplete, error -1121 (unknown file system)

- 5/5/2008 9:56:08 AM: Copying Julie

5/5/2008 9:57:10 AM: Snapshot stored, 2,152 KB

5/5/2008 9:57:16 AM: Execution completed successfully

Completed: 3642 files, 45.8 MB

Performance: 52.8 MB/minute

Duration: 00:01:07 (00:00:14 idle/loading/preparing)

- 5/5/2008 9:57:16 AM: Copying Mike

5/5/2008 9:57:27 AM: Snapshot stored, 80 KB

5/5/2008 9:57:33 AM: Execution completed successfully

Completed: 129 files, 8,325 KB

Performance: 48.7 MB/minute

Duration: 00:00:17 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:57:33 AM: Copying Mike

5/5/2008 9:58:49 AM: Snapshot stored, 2,317 KB

5/5/2008 9:58:55 AM: Execution completed successfully

Completed: 3922 files, 75.7 MB

Performance: 66.7 MB/minute

Duration: 00:01:21 (00:00:13 idle/loading/preparing)

- 5/5/2008 9:58:55 AM: Copying Paul

5/5/2008 9:59:18 AM: Snapshot stored, 450 KB

5/5/2008 9:59:24 AM: Execution completed successfully

Completed: 757 files, 30.4 MB

Performance: 95.9 MB/minute

Duration: 00:00:28 (00:00:09 idle/loading/preparing)

- 5/5/2008 9:59:24 AM: Copying All Public Folders

5/5/2008 9:59:29 AM: Snapshot stored, 10 KB

5/5/2008 9:59:35 AM: Execution completed successfully

Completed: 11 files, 114 KB

Performance: 1.6 MB/minute

Duration: 00:00:11 (00:00:06 idle/loading/preparing)

- 5/5/2008 9:59:38 AM: Verifying Week 3 Friday

5/5/2008 10:01:04 AM: Execution completed successfully

Completed: 12125 files, 365.5 MB

Performance: 378.0 MB/minute

Duration: 00:01:25 (00:00:27 idle/loading/preparing)

5/5/2008 10:01:07 AM: Execution incomplete

Total duration: 2 12:01:03 (2 09:47:34 idle/loading/preparing)

Mayoff · May 6, 2008

So basically you have a problem backing up a single mailbox named James.

What can you tell us about that mailbox? Is it a active/valid mailbox? Have you tried running any exchange repair tools on that mailbox? What happens if you copy the contents of that mailbox to a different mailbox and backup the copy?

prstoessel · May 6, 2008

Yes. It is a valid and active mailbox set up with the same rights as all the others except for Paul and Bill. Those are the administrators.

prstoessel · June 24, 2008

Can someone tell me if I should be concerned about the "(Sharing Violation)" errors in the above log as well as the "Can't read" errors?

I am also still trying to figure out why I get inconsistent results with backing up mailboxes.

Mayoff · June 24, 2008

http://kb.dantz.com/article.asp?article=6388&p=2

Usually it just means the file is open and could not be copied.

prstoessel · June 24, 2008

Okay, thanks. So it's not a big deal then. Would getting the "Open File" agent fix this?

I have another question. There is an Exchange mailbox that Retrospect tries to copy, but it was deleted weeks ago. How can I get Retrospect to forget about this deleted mailbox? Please see message log below:

- 6/5/2008 5:36:57 PM: Copying Ceida R

Retrospect error code error -3407 (unexpected provider error)

Reported by function mlocScan

Mailbox provider error. There is a problem connecting to the mailbox. Check:

1. Microsoft Exchange may not be running.

2. The mailbox may not exist. If the mailbox has been deleted, this is normal.

3. The mailbox store for this mailbox may not be mounted.

Check its status in the Exchange manager.

Scanning incomplete, error -3407 (unexpected provider error)

Mayoff · June 24, 2008

Open File Add-on Can't help a Mailbox backup issue.

http://kb.dantz.com/article.asp?article=5287&p=2

prstoessel · June 24, 2008

Right. But the sharing violations were not referring to the mailboxes; they were referring to some system files. So, would the Open File Agent fix that?

Mayoff · June 24, 2008

This example is a mailbox issue:

Retrospect error code error -3407 (unexpected provider error)
Reported by function mlocScan

Mailbox provider error. There is a problem connecting to the mailbox. Check:

1. Microsoft Exchange may not be running.

2. The mailbox may not exist. If the mailbox has been deleted, this is normal.

3. The mailbox store for this mailbox may not be mounted.

Check its status in the Exchange manager.

Scanning incomplete, error -3407 (unexpected provider error)

if you get 1020 errors for system files on the C drive, then open file backup should fix that.

prstoessel · June 25, 2008

Okay - here's the log from last night. Please tell me if there is anything here to be concerned about.

+ Recycle backup using Week 3 Tuesday at 6/24/2008 10:00 PM (Execution unit 1)

* Container Exchange Server was empty (had no volumes)

* Resolved container Exchange Mailboxes to 18 volumes:

adjustor access

Administrator

Amy Knable

Andy Taylor

Barry Feldt

Bill Balke

Carolyn Longoria

Ceida R

Ceida Rodriguez

Don Warren

Gary Hamilton

guest access

James Hayes

Julie Yeatts

Mike Goldberg

Mike Waltz

Paul Stoessel

Tony Cruz

To Backup Set Week 3 Tuesday...

6/24/2008 10:00:36 PM: Recycle backup: The Backup Set was reset

- 6/24/2008 10:00:36 PM: Copying Local Disk (C:)