TorontoUser Posted November 30, 2006 Report Share Posted November 30, 2006 Something is making the user interface of my Retrospect HD stick. I posted once before and got no answer. I'm even trying R.E. HD 2.0 (free trial) right now. It's a little better but still it's touch-and-go if the UI will cooperate. Sometimes I'll click "Next" or try to open a folder to select files to copy and nothing happens. I am totally up to date with Microsoft Updates including .net 3.0 plus I have the latest McAfee protection software. What language or format is the UI using..flash..or..? That's up to date too as is my Java. Link to comment Share on other sites More sharing options...
nekr0phage Posted December 2, 2006 Report Share Posted December 2, 2006 Retrospect HD makes use of the .NET framework, but I do not believe .NET 3.0 is supported. Have you tried with earlier versions of .NET? Link to comment Share on other sites More sharing options...
TorontoUser Posted December 2, 2006 Author Report Share Posted December 2, 2006 I had .net 2.0 installed but 3.0 was a Microsoft Update for my Vista and I thought, as per the quote below, that it wouldn't harm to install it on my XP installations. Quote: For customers that already have the .NET Framework 2.0 installed, this .NET Framework 3.0 redistributable package installs only the new Windows Vista components. This ensures that any .NET Framework 2.0-based applications work seamlessly when the .NET Framework 3.0 is installed, with no application migration or updates of any kind required. I've uninstalled it. The trouble is this problem seems to be intermittent. So far R.E. HD 1.1.127 seems to be cooperating and my trial version 2.0 is still sticky. Link to comment Share on other sites More sharing options...
TorontoUser Posted December 2, 2006 Author Report Share Posted December 2, 2006 Update: Uninstalled the trial version 2.0 and reinstalled 1.1.127 and it seems to be working...intermittently. It's better than before, but still sticks sometimes. I'm wondering if something in my McAfee suite is doing this as this latest update is a complete departure from their normal protection. Link to comment Share on other sites More sharing options...
RonaldL Posted December 4, 2006 Report Share Posted December 4, 2006 Can you temporarily disable McAfee to see if that helps? Also, try opening the Windows Task Manager and see if any process are using up a high percentage of the CPU. Link to comment Share on other sites More sharing options...
TorontoUser Posted December 4, 2006 Author Report Share Posted December 4, 2006 I actually removed McAfee completely and it made no difference. In task manager there is no activity above 1 or 2% while this is happening. I also tried uninstalling and reinstalling ATI video drivers. Link to comment Share on other sites More sharing options...
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