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RonaldL's Achievements


Newbie (1/14)



  1. http://www.emcinsignia.com/supportupdates/updates/retrospect/archive/#UPDATETYPE41
  2. http://kb.dantz.com/article.asp?article=8356&p=2
  3. When you perform a recycle backup, it completely erases all previous backups. If you are concerned about something going wrong (and I don't blame you), I would suggest looking into setting up a rotation with at least two backup sets. I'm not quite sure I understand your second question though...
  4. Here's a KB article which covers the differences between a backup and a duplicate: http://kb.dantz.com/article.asp?article=1061&p=2 You should be very careful with the duplicate option. If you are selecting the entire external harddrive as the destination for your duplicate, it will erase any files on the destination that do not exist on source. It will then copy over the new and changed files to the destination. The safer way to do it is to create a subvolume on your external harddrive called "Duplicate of XYZ" and set that as the destination. When you perform the duplicate, it will only affect the files in this folder and the rest of the files on your external harddrive will be untouched.
  5. Is this an Intel-based server? There's an issue backing up volumes with ACLs enabled on Intel Macs. The only workaround is to run a custom version of Retrospect directly on the server: http://kb.dantz.com/article.asp?article=9576&p=2
  6. I'm fairly certain that you'll be able to backup network volumes using Retrospect Professional. You could give the trial version a try to confirm this.
  7. Is this the local D: drive? Can you successfully backup the C: drive without getting this error? Check Event Viewer to see if there are any errors related to VSS which is what Retrospect leverages to handle open file backups. Are any of the drives running low on free space?
  8. What happens if you manually try to copy the files reporting the errors? Also, have you tried saving the catalog to another drive? Since you're a little suspicious of PC-cillan, have you tried uninstalling it to see if the errors persist? Other than that, my guess would be that the hard drive is beginning to fail.
  9. When you do your "clean" install, be sure to manually remove C:\Documents and Settings\All Users\Application Data\Retrospect. The uninstaller does not remove this directory. Keep in mind that this will remove your license code, scripts, etc...
  10. Did you go to Special>Preferences>OS X and turn on the option to not copy ACLs during backup?
  11. I believe there was an issue with proxies using the HTTP/1.0 protocol. From the post on McAfee's site, it sounds like it does install some sort of local proxy service. I'd be interested in seeing whether this was the case. I'd suggest giving a call in to tech support so that they can help you turn up network logging to diagnose/confirm this problem.
  12. Currently, the duplicate feature in Retrospect can only duplicate between hard drives (and network volumes). You can not duplicate to a DVD writer (even a supported one). As to why you can't do it, I'm not sure, but it'd be a nice feature request.
  13. Can you verify if the ISO file is including the catalog file? You can use a program such as Daemon Tools to mount the image and view its contents. From what I understand, it should only be included if it can fit on the CD (and obviously it doesn't in this case). You can try manually burning the files, excluding the .rbc file. I have not personally tried this, but I'm interested as to whether it would work or not. As for your second question, you will need to create a slipstreamed SP2 Windows XP cd: http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
  14. Manually deleting .rdb files is usually a bad idea. Another alternative is to perform a backup set transfer and setting the selector to only include files that were backed up after a certain date. This could possibly leave your backup set incomplete because it won't transfer the files that were originally backed up and have never been modified. I would go this route rather than deleting the .rdb files if you have the available disk space to do so.
  15. http://kb.dantz.com/article.asp?article=7956&p=2
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