Assertion failure at "module.cpp-460" Retrospect 7.5.5.103 Multi server

[garciaa]

I upgraded to Retrospect 7.5.5.103 and started getting this message at least once a week. Retrospect crashes and displays an assert dialog which stops my other scheduled backups for being executed. Does anybody know how to eliminate this error or where to download a previos version (Version 7.. I can't find it)

 

Thanks

[Mayoff]

What version of Retrospect are you using? 7.5.5.103 of the Retrospect software itself is not the actual version.

 

What is Retrospect doing when the error happens?

 

What operating system is this?

 

What is your backup device?

[garciaa]

>What version of Retrospect are you using? 7.5.5.103 of the Retrospect software itself is not the actual >version.

Help:About Retrospect: Multi Server Version 7.5.285

Help:About Retrospect: Driver Update and Hot Fix: version 7.5.5.103

>What is Retrospect doing when the error happens?

I'm assuming is doing backups from clients. I'm not at the screen when it happens. I've tried to see if a specific client is making it crash but so far I've tried every single client no luck.

>What operating system is this?

Windows Server 2003 SP1

>What is your backup device?

Backup Device: PowerDell 2650 2.0 GHz, 2.00 RAM

Backup Set: Disk

Backup Media: Hard drives (500 GB RAID 5)

 

I have not seeing this problem since version 6 until now. All I did was to install version 7.5.

 

Thanks in advance for whatever help you can provide.

[RonaldL]

The module.cpp-460 assert should be fixed with the latest updates to Retrospect 7.5. Please run autoupdates which should bring the application up to 7.5.324 + 7.5.6.105. Please report back whether you still encounter this assert.

[garciaa]

I've been using it for a few days and so far so good. Thanks so much for your help!