Guest Posted December 8, 2005 Report Share Posted December 8, 2005 Hi, have recently upgraded to V7 & decided to schedule a complete backup of my C drive - previously I have been selecting specific volumes. If I run the scheduled backup of drive C, I get this error: "Can't select files, error -2303 (Selector condition file system not available)" but if I do the same as an immediate backup it is fine. I looked on the Knowledgebase & it referred to errors when upgrading & importing previous selectors but this was newly setup in V7. What am I doing wrong? I am just running on one PC. It is attached to a network but I'm not backing up over a network. My other previous backups which were upgraded still work fine. Link to comment Share on other sites More sharing options...
natew Posted December 9, 2005 Report Share Posted December 9, 2005 Hi Have you created a custom selector? Have you ever used Retrospect 6.5 at any time on this machine? (trial or otherwise) What happens when you use the "all files" selector in your scripted backup. Thanks nate Link to comment Share on other sites More sharing options...
Guest Posted December 9, 2005 Report Share Posted December 9, 2005 Hi Nate, I think I may have solved this now. Fyi Yes I did upgrade from v6.5. The original script that I created selected All files Except Cache Files. When I did an immediate backup I see that it selected 'All Files'. Last night I amended the script to select 'All Files' & ran the script immediately & it seems to have worked. So I'm hoping it will run OK at the scheduled time tonight. What is the difference between All Files & All Files Except Cache Files? Why should that option fail? Link to comment Share on other sites More sharing options...
natew Posted December 13, 2005 Report Share Posted December 13, 2005 Hi All files gets everything on the system, minus a couple of system files that Retrospect takes care of behind the scenes. All files except cache files is the same but it excludes temp and cache files. Chances are very good that you won't need those files after a restore. Thanks nate Link to comment Share on other sites More sharing options...
RonaldL Posted December 14, 2005 Report Share Posted December 14, 2005 You mentioned that you upgraded Retrospect. Retrospect 7.0 will look for older configuration files and automatically import them including the All Files Except Cache Files selector. This will result in the -2303 error if you choose to use this selector (and some of the other selectors). If you decide to go back to All Files Except Cache Files, this article should resolve the error: http://kb.dantz.com/article.asp?article=8026&p=2 Link to comment Share on other sites More sharing options...
Guest Posted December 14, 2005 Report Share Posted December 14, 2005 I am aware of this issue. However I created a brand new script in v7. It was not a conversion of a previous script. So basically if I create a new script in v7 it works with Select All Files but not Select All Files except Cache files. That sounds like a bug to me. Link to comment Share on other sites More sharing options...
natew Posted December 15, 2005 Report Share Posted December 15, 2005 Hi A new script will not resolve the issue. When you upgrade from a previous version of Retrospect to a new one your old selectors are automatically imported. The problem occurs when the older version of the All files except cache files selector is referenced in Retrospect 7. Thanks nate Link to comment Share on other sites More sharing options...
Guest Posted December 15, 2005 Report Share Posted December 15, 2005 OK thanks. Does that mean I need to download & import the file as mentioned in the Knowledgebase article above? Link to comment Share on other sites More sharing options...
RonaldL Posted December 15, 2005 Report Share Posted December 15, 2005 Yes, that should fix it. Link to comment Share on other sites More sharing options...
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