kguarnotta Posted September 28, 2004 Report Share Posted September 28, 2004 Hi, I'm new to this software-currently on trial version. I bought an Iomega DVD burner a few months ago, with the intention of using it for backup. I haven't used it yet...but now I've got some software and I wanted to try it. It appears as thought Retrospect does not recognize my DVD burner. Actually it sees it under "Environment" but not "Status" (this is within the Storage Devices window). Is there a way to get Retrospect to recognize this drive? Is there a drive that is recommended to use? Should/Could I just backup from one hard drive to another, then copy those files to a DVD? I imagine that would make searching much more difficult. Thanks for any suggestions... Link to comment Share on other sites More sharing options...
kguarnotta Posted September 28, 2004 Author Report Share Posted September 28, 2004 onemore question about recommended drives...Since I bought my drive, I see that you can get double layer DVD burners. I imagine these hold twice as much. Does Retrospect work with any of these? Link to comment Share on other sites More sharing options...
natew Posted September 29, 2004 Report Share Posted September 29, 2004 Hi Make sure to get the latest driver update from our website. This was released yesterday and wasn't included in the trial you downloaded. http://kb.dantz.com/article.asp?article=5347&p=2 If the drive still doesn't show up you can run the Retrospect drive configuration wizard from the configure->devices->environment window. This will also work with Dual Layer drives. You can check our hardware guide for devices that support DVD DL media. Thanks Nate Link to comment Share on other sites More sharing options...
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