Can't access new client to backup

[Gscavello]

OK

 

I've been running Pro6.5 for a while without a problem. Now I have added a new computer to the workgroup (5-client license and 2-client license, 4 clients used) WinnXP-Pro on the new client

 

All windows clients are 6.5.136

All OS X Clients are 5.1.109

 

I canot "see" the new 6.5.136 client when I try to add new client by:

From the navigation bar, click Configure> Clients

Then click ADD

The "Live Network" shows two available clients, neither is the one I want...

 

If I click on TEST and enter the IP address, I can see the client is installed and can see teh computer name. Is there a setting I need to alter in the network settings to allow access??

-I have already tried to allow Retrospect access via Firewall settings on XP client.

 

-I have already run the script to set access priv's, but it hasn't provided access.

 

Any suggestions would be appreciated.

 

-G

[natew]

Hi

 

Try disabling the firewall completely on the XP machine and see if the client becomes available. I've found the client installer doesn't disable the firewall properly sometimes. Are all of the machines on the same IP subnet?

 

Thanks

Nate