chris00 Posted June 28, 2004 Report Share Posted June 28, 2004 Hi, We use Retrospect Pro to back up files from 2 PCs. We sometimes see this following error and the backup fails. -556 backup client: network interface unavailable After the backup fails, we have to go to configure/Clients/Properties/ and refresh the status. The PC with client program intalled is always on and there was no power outage or network problem. Can someone explain to me how to resolve this issue? Thanks in advance. Link to comment Share on other sites More sharing options...
natew Posted June 29, 2004 Report Share Posted June 29, 2004 Hi What OS are the client and backu computers? Try updating or reinstalling drivers for the network cards. Thanks Nate Link to comment Share on other sites More sharing options...
chris00 Posted June 29, 2004 Author Report Share Posted June 29, 2004 Thanks for your feedback. We all use Windows XP pro and our network cards already have latest drives... Link to comment Share on other sites More sharing options...
natew Posted July 1, 2004 Report Share Posted July 1, 2004 Hi I would still try a reinstall of the network drivers. That has been known to help with odd problems like this. Thanks Nate Link to comment Share on other sites More sharing options...
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