dvaklyes Posted April 16, 2002 Report Share Posted April 16, 2002 but it really is visible. Just upgraded to 5 (including the recent update of 5) on my home network. Running the application on my B&W G3/300 (OS 9.2.1) , backing up to a 120 GB Firewire Drive. Installed the client license code just fine. Did a complete removal of the old client (including preferences) on my wife's TiPB/550 (OS 9.2.1) and installed the new client and restarted. Control panel looks good, says it is awaiting the first access. When I try to access the client, it shows up just fine in the network listing, but when I click "Logon" it replies "Can't log in, error -1028. Client not visible on the network" Doesn't make any sense - can anyone clue me in as to what the problem is? Thanks in advance Link to comment Share on other sites More sharing options...
IrenaS Posted April 18, 2002 Report Share Posted April 18, 2002 Did you "forget" the old client first? If not, Retrospect may still be looking for that old client, which of course, isn't still on the network. Forget the old one from Configure Clients, and add the new one from Configure Clients > Network. Link to comment Share on other sites More sharing options...
dvaklyes Posted April 19, 2002 Author Report Share Posted April 19, 2002 I double-checked and, yes, the old client has been forgotten. Still has the same problem. Link to comment Share on other sites More sharing options...
IrenaS Posted May 2, 2002 Report Share Posted May 2, 2002 So now when you go to Configure > Clients, no clients show up, correct? Do both computers have a valid IP address? If you open the client contol panel does it say that it's a TCP/IP client or an AppleTalk client? Can you ping the other computer from your computer? Link to comment Share on other sites More sharing options...
dvaklyes Posted May 3, 2002 Author Report Share Posted May 3, 2002 Actually, no. When I go to the clients screen, the PowerBook shows up as a TCP/IP client. When I select it and click on the logon button that's when it tells me the client is not visible. That's what is baffling me - the client is clearly there, and part of Retrospect is seeing it, but not the part that counts. Link to comment Share on other sites More sharing options...
IrenaS Posted May 10, 2002 Report Share Posted May 10, 2002 Is this an Airport client? Do you have routers, hubs or firewalls? Can you ping the client? Do both machines have a valid IP address? Can you try connecting them with a crossover cable? This kind of behavior can indicate that UPD packets are transmitting (that's how Retrospect finds the client) but that TCP packets are not (because of a firewall, router, etc.). Link to comment Share on other sites More sharing options...
dvaklyes Posted May 15, 2002 Author Report Share Posted May 15, 2002 Is this an Airport client?: No Do you have routers, hubs or firewalls?: Yes (more later) Can you ping the client?: Didn't try Do both machines have a valid IP address?: Yes Can you try connecting them with a crossover cable?: Didn't try This kind of behavior can indicate that UPD packets are transmitting (that's how Retrospect finds the client) but that TCP packets are not (because of a firewall, router, etc.). Bingo - replaced a 10/100 Switch with a 10 Base T Hub and the problem resolved. Don't understand why the switch is a problem (I do backups through a switch at another site), but the backups are working fine. Now I just have to find a 10/100 hub to use. Thanks for your help. Link to comment Share on other sites More sharing options...
waldorfm Posted July 11, 2002 Report Share Posted July 11, 2002 Perhaps the Switch port is set to fixed 100baseTX, full duplex. This will cause NIC negotiation problems and performance decreases (errors) if the client is set to auto. Link to comment Share on other sites More sharing options...
dvaklyes Posted July 11, 2002 Author Report Share Posted July 11, 2002 That may very well have been the problem, but I have since replaced the 10/100 switch with a 10/100 hub and it works just fine. Link to comment Share on other sites More sharing options...
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