hemingray Posted April 15, 2004 Report Share Posted April 15, 2004 Hey all, I defined a script (using EasyScript) to just backup my laptop whilst docked to an external USB2 hard drive. Every time the script starts unattended, it dies with the error "Can't access Backup Set xxx, error-1101 (file/directory not found). I relaunch Retrospect and do an immediate backup to the same backup set with no problem. I've checked it and re-checked it, and when I quit Retrospect I do the check media thing and all - it says all is well. But the script just refuses to see the backup set - but it's there and healthy for immediate manual backups. Any ideas? Thanks, Dave Link to comment Share on other sites More sharing options...
natew Posted April 19, 2004 Report Share Posted April 19, 2004 Hi Are you logged out when the EZscript runs? The USB drive is fully powered all the time right? So the destination disk is physically attached to the machine where Retrospect is installed? Are you backing up over a network? Thanks Nate Link to comment Share on other sites More sharing options...
JordieFike Posted March 24, 2005 Report Share Posted March 24, 2005 Can't access Backup Set XXXX on Thurs, error -1101 (file/directory not found) I'm having the exact same problem, at two different locations. I'm running XP Home, Maxtor One-Touch is phyically connected (via USB) to the machine running Retrospect, backing up locally, and I don't log out of the machine when I leave for the night. The script runs fine when I launch it manually, but not when unatteded (at 10:30pm). Also, if I go to My Computer I can see the 'E Drive' and it's contents, but if I go to 'Configure-->Devices' in Retrospect the Maxtor does not show. If I go to 'Tools-->Verify Media' it comes back 'execution incomplete' VERY FRUSTRATING, please advise. Link to comment Share on other sites More sharing options...
klondikegeoff Posted March 26, 2005 Report Share Posted March 26, 2005 Yeah, me too, as to recognizing my Maxtor. I also gave up on scripts and just do an immediate backup every time. Takes a few minutes more, but worth it to conrol what I want backed up and to prevent problems. Also, never could get the One-Touch button to do backups properly, soooo, back to the 'ol immediate backup. Link to comment Share on other sites More sharing options...
natew Posted March 28, 2005 Report Share Posted March 28, 2005 Hi Hard disks do not show in confiugure devices. This is the correct behavior for Retrospect. As a test, if you change the script to run 5 minutes from now do you have the same problem? Thanks Nate Link to comment Share on other sites More sharing options...
meakin Posted April 1, 2005 Report Share Posted April 1, 2005 Try Browsing to the folder where the catalog files are located. Doubleclick on each of them 1 at a time and see if Retrospect opens the properties window for that file. If so then retry your backup. Link to comment Share on other sites More sharing options...
JordieFike Posted April 7, 2005 Report Share Posted April 7, 2005 If I set the run time five minutes from now .. it works just fime, but for overnight .. no. And yes, I can open the catalog files one at a time and view the file properties. Same case at both locations I am having this problem, so it can be reproduced. Jordie Link to comment Share on other sites More sharing options...
JordieFike Posted April 19, 2005 Report Share Posted April 19, 2005 This thread has been sitting for a while since my last post .. problem still persists .. any thoughts???? Jordie Link to comment Share on other sites More sharing options...
Teemo Posted June 30, 2005 Report Share Posted June 30, 2005 I'm having the same problem here. Duplicate works fine, backup does not. If I run the script immediately, it's fine. If I leave it unattended, no dice. "Can't access Backup Set Thursday F, error -1101 (file/directory not found)". I thought maybe you had to point it to where you wanted to save the backup set even, so I ran the script and did just that, let it run for a minute (which ran fine) and then killed it. Still get the -1101 when I came back to the machine in the morning. XP Pro SP2. USB2 Maxtor One Touch drive. Never log out. External drive never goes offline. Any ideas on this? Link to comment Share on other sites More sharing options...
natew Posted July 1, 2005 Report Share Posted July 1, 2005 Hi Teemo When you set up a script to run 5 minutes from now, close Retrospect and wait - what happens? I would bet the external drive is going to sleep and not coming back fast enough for Retrospect to run the backup at night. Thanks Nate Link to comment Share on other sites More sharing options...
Teemo Posted July 3, 2005 Report Share Posted July 3, 2005 Can't access Backup Set Backup Set A, error -1101 (file/directory not found) 7/3/2005 12:21:12 PM: Execution incomplete Quit at 7/3/2005 12:21 PM That's what happened when I waited for 5 mins. this time. I don't know abou tthe drive "sleeping", if I go into Explorer and browse it, it's all right there, but for the sake of argument is there a way to make it "stay awake"? Link to comment Share on other sites More sharing options...
natew Posted July 8, 2005 Report Share Posted July 8, 2005 Hi Open up configure-> backup sets and click on properties for a backup set that has this problem. Is it a "disk" backup set or a "file" backup set? Where is the catalog file saved? Thanks nate Link to comment Share on other sites More sharing options...
sjm Posted July 11, 2005 Report Share Posted July 11, 2005 I'm having what might be a similar problem with Retrospect Express. I'm trying to use a script to duplicate my laptop over a network to a device attached to another computer. If I run the operation 'immediately', everything works fine. When I try to run in the middle of the night, or even 10 minutes from now, I get a can't access volume message (error -1017). A similar script from the machine where the drive is attached works fine every night. Link to comment Share on other sites More sharing options...
natew Posted July 14, 2005 Report Share Posted July 14, 2005 Hi Your problem is different. What version of Retrospect do you have? THanks Nate Link to comment Share on other sites More sharing options...
sjm Posted July 14, 2005 Report Share Posted July 14, 2005 Nate, I have Retrospect Express version 5.6.132 Steve Link to comment Share on other sites More sharing options...
sjm Posted July 25, 2005 Report Share Posted July 25, 2005 I solved my problem after reading this - http://kb.dantz.com/article.asp?article=6283&p=2 Link to comment Share on other sites More sharing options...
davekahn Posted January 28, 2006 Report Share Posted January 28, 2006 Did this solve your 1101 problem or your 1017 problem. What was it in that article exactly that fixed it? Link to comment Share on other sites More sharing options...
davekahn Posted January 28, 2006 Report Share Posted January 28, 2006 Is everyone on this thread backing up to a Maxtor drive? Maxtor OneTouch? Has anyone yet found a solution? Link to comment Share on other sites More sharing options...
natew Posted February 2, 2006 Report Share Posted February 2, 2006 Customer David, What version of Retrospect are you using and how is the external hard disk formatted? Thanks nate Link to comment Share on other sites More sharing options...
sjm Posted February 2, 2006 Report Share Posted February 2, 2006 Customer David, I solved my problem by including a username and password in the definition of the Restrospect Launcher Service as described in the article I referenced. That, apparently, gave it the permissions needed. It's been running every night unattended ever since. To answer your other questions, it's Retrospect Express 5.6.132, and the disk is formatted with a FAT32 file system. And, it is a Maxtor One Touch drive. Hope this helps. Good Luck. Steve Link to comment Share on other sites More sharing options...
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