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Requirements for authenticating for backing up Exchange


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When I go to expand the mailboxes to back them up, Retrospect doesn't like the login. I tried the native "Administrator" and also the Retrospect specific login I created per the Help file.


Any thoughts?




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In the manual under the Exchange agent appendix there's an extremely specific procedure regarding setting up a new retrospect account with the proper rights et al. I'd review that and make sure you followed it to the "T".


Also, at least on Exch 5.5, I would make sure to make said acct a "service acct admin" at the root of your email org. I have had 0 problems since doing so. That's not in the manual, but IMHO it probably should be.


Some more details might help answer the question. Are you on AD? What version of Exch?

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