SBS Posted March 23, 2004 Report Share Posted March 23, 2004 When I go to expand the mailboxes to back them up, Retrospect doesn't like the login. I tried the native "Administrator" and also the Retrospect specific login I created per the Help file. Any thoughts? Thannks, Mark Link to comment Share on other sites More sharing options...
Mayoff Posted March 23, 2004 Report Share Posted March 23, 2004 What exactly happens? Do you get a specific error? Link to comment Share on other sites More sharing options...
SBS Posted March 23, 2004 Author Report Share Posted March 23, 2004 The error shows at the top of a pop up window: Sorry, authentification fail, please retry. Wish I could post a pic... Mark Link to comment Share on other sites More sharing options...
arnj Posted March 25, 2004 Report Share Posted March 25, 2004 In the manual under the Exchange agent appendix there's an extremely specific procedure regarding setting up a new retrospect account with the proper rights et al. I'd review that and make sure you followed it to the "T". Also, at least on Exch 5.5, I would make sure to make said acct a "service acct admin" at the root of your email org. I have had 0 problems since doing so. That's not in the manual, but IMHO it probably should be. Some more details might help answer the question. Are you on AD? What version of Exch? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.