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error 102


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Hope I'm posting in the right spot.

I purchased a Buslink external hard drive with retrospect 5.1 about a year ago. When I tried to do a complete back up I would get the 102 error part way into the backup. Well I just gave up. I then just dragged the files I wanted to the external drive. Recently I reformatted my HD. After reinstalling devices and other software plus some files I tried retrospect again. It worked fine and backed up about 3.8GB. A week later I tried to do an incremental backup. Before I started I closed out of everything except explorer and systray. Part way into it I got the 102 error. I rebooted and tried again. This time I get the error immediately. I switched usb cords, but that doesn't help. Any suggestions?

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