ashembers Posted February 11, 2004 Report Share Posted February 11, 2004 Hi, I've got a significant problem with my tapesets here - it appears that after I loaded in an old tapeset into my Exabyte 1x10 Autoloader drive (for a restore), I loaded my current tapeset in, and when I tell Retrospect to scan the library media, it cycles through the tape slots and won't load in a tape to scan. I checked the message board & saw that if I move the files \Program Files\Dantz\Retrospect\config65.dat and config65.bak to a different/safe locale, I can run Retrospect, reenter the license key, and run a scan to observe that now the tapeset gets loaded. But where do I go from here? This does me no good if I need to redo my client settings and scripts from scratch now. Any suggestions? Thanks, Dan Gapinski Link to comment Share on other sites More sharing options...
natew Posted February 12, 2004 Report Share Posted February 12, 2004 Hi First, make sure the windows drivers for the loader and the tape drive are disabled (not uninstalled) in the device manager. You can clear the loader table in Retrospect by holding down the shift key and pressing eject all. Another likely cause is SCSI drivers. What SCSI card do you have? Are there any updates available? Thanks Nate Link to comment Share on other sites More sharing options...
ashembers Posted February 13, 2004 Author Report Share Posted February 13, 2004 Perfect - thank you! That works great! Not exactly an obvious technique though - perhaps a UI recommendation for your programmers? Link to comment Share on other sites More sharing options...
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