Retrospect hangs on exit

[lbertacco]

Hello

 

I'm using retrospect 6.0 express (got it with a Maxtor external drive) on a Windows XP SP1 pc.

 

My problem is that very often retrospect HANGS when I click File->exit or the X button in the top-right corner of its window.

 

I've 2 script configured. One is a disk replication that should be executed when I press the "backup" button in the external drive. THe other is a File backup scheduled everyday at midday. The scheduled backup often cannot start because the pc is off, then when I start the pc and launch retrospect it says that I've pending jobs and start executing them. I just say "stop" all pending scheduled jobs and this works fine and retrospect is still responsive. Then I click exit and I just get the hourglass. Retrospect windows doesn't close and stops responding. I cannot even kill the process or do I shutdown directly. The only way to get out of this is a log-off and then shutdown. Note that retrospect has not just completed a backup, it has done nothing: I just launch it, cancel pending jobs and exit, and it hangs.

 

So I've 2 questions:

1) how can I solve this bug? Are there any updates besides the driver updates (which I've already applied)?

2) is there a way to configure retrospect so that if a scheduled job cannot be performed because the pc is powered-off, it just forget abut it and doesn't try to execute it the next time the pc is powerd-on or retrospect launched?

 

Thanks

Livio Bertacco

 

[natew]

Hi

 

For Windows XP turn off the Windows system restore feature on the Maxtor drive. You can do this by right clicking on the my computer icon and opening properties. The system restore tab should be listed there.

 

Nate