jshelton Posted January 29, 2004 Report Share Posted January 29, 2004 Trying to get an HP DVD-300i to do backups to DVD+R and DVD+RW media. Dantz shows this as a supported drive. I am running Retrospect Windows 6.5.336 with driver update 4.7.103. Attempts to backup to DVD+RW fail completely: media is not recognized, even when freshly fully-erased by Nero 6. (Of course, I stop Nero before starting Retrospect.) Attempts to backup to new DVD+R media work, but something is pausing for roughly 2 minutes every minute of backup. No DVD activity light. No CPU activity. Computer behaves normally othewise; other applications can run. Net performance backing up several hundred MB to DVD+R is 34 MB/min, rawther slow. Compare was successful at 216 MB/min, a big improvement. Any suggestions on either problem? I did update the HP DVD-300i to latest firmware today. Thanks =John= Link to comment Share on other sites More sharing options...
natew Posted January 30, 2004 Report Share Posted January 30, 2004 Hi What OS do you have and what is the harware setup of this machine? Have you tried installing ASPI on the machine? What is the brand and speed rating of the media you are using? Thanks Nate Link to comment Share on other sites More sharing options...
jshelton Posted January 30, 2004 Author Report Share Posted January 30, 2004 System is Windows 2000 Professional. ASUS Tek P4G8X Deluxe motherboard. HP DVD-300i directly attached to motherboard IDE/ATAPI controller as Master; no slave. Boot disk directly attached to motherboard IDE/ATAPI controller as (other) Master; no slave. All other disks connected to PCI RAID controller (3ware 7500-12) ASPI 4.60 installed. NT Passthrough disabled. Thanks! =John= Link to comment Share on other sites More sharing options...
jshelton Posted January 30, 2004 Author Report Share Posted January 30, 2004 Ooops - Imation DVD+R media; there is no speed rating mentioned on the disc. Link to comment Share on other sites More sharing options...
natew Posted February 2, 2004 Report Share Posted February 2, 2004 Hi If this is an intel hard disk controller try updating or uninstalling the Intel application accelerator Application - it caused problems with my CD drive at least. You may want to try another disk too. I would try TDK or Taiyo Yuden if you can get it. Thanks Nate Link to comment Share on other sites More sharing options...
jshelton Posted February 2, 2004 Author Report Share Posted February 2, 2004 Well, it turns out that using NT Passthru was what I needed. Thinking about it, I think I had turned this on a long time ago to get another drive working, and perhaps when I upgraded from 6.0 to 6.5, it got turned off. Now the HP DVD-300i burns large amounts without pausing, and works correctly on both DVD+R and DVD+RW media. Wish I had tried this earlier. Link to comment Share on other sites More sharing options...
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