foe1 Posted January 21, 2004 Report Share Posted January 21, 2004 If anyone could shed some light on this one it would be much appreciated - I tried the support line and they had no clue. Claimed it _had_ to be a problem with my hardware. I simply don't believe it. The problem started occuring about two weeks ago, untill then everything worked fine. I ran one backup and one duplicate every night with no problems. Using Retrospect Desktop 5.0 in OS9 I'm able to perform backups just fine, but when I try to duplicate the startup drive to the second internal drive (both IDE), it freezes the entire machine. It scans the original disk, scans the destination disk, and erases files on the destination disk, but freezes at the end that phase. Once in the past few days it caused a crash (with a dialog box) but usually it freezes, and alwyas requires a hard reset. I've uninstalled and re-installed Retrospect - no dice. I've manually removed every retrospect file and reinstalled - no dice. But when I install it in OS 10.3 on the same machine it runs just fine. This problem has been going on for two weeks and is driving me nuts. The only difference in the system is that I installed OS 10.3 at around the time the problem started. I don't use 10.3 much - just easing into it. Retrospect is running on 9. I read there was an issue with permissions on the destination disk when making duplicates in OS X. I've booted into OS X and tried the permissions both ways - made no difference in the operation of Retrospect in OS 9. Again, when I install Retrospect in OS 10.3 it works fine (aside from the duplicate not being bootable, but that's normal). This leads me to believe the problem is not hardware related. Any ideas?? Thanks in advance. Link to comment Share on other sites More sharing options...
natew Posted January 21, 2004 Report Share Posted January 21, 2004 Hi Can you try running the duplicate with a base Extension set? I would also turn off virtual memory and allocate 50M+ to Retrospect. All the disks are formatted HFS+ correct? Thanks Nate Link to comment Share on other sites More sharing options...
foe1 Posted January 21, 2004 Author Report Share Posted January 21, 2004 Thanks for the ideas! Yes, all the disks are HFS+. I'll check the memory allocation and try turning off virtual memory. I'll also try with no extensions. It'll have to wait till tomorrow though, it'll mean uninstalling from OSX and reinstalling on OS9 - unless I'm missing an easy way to get the license to recognize it's on the same machine. Link to comment Share on other sites More sharing options...
natew Posted January 22, 2004 Report Share Posted January 22, 2004 Hi You can actually install Retrospect in both OSX and OS9. The installs won't recognize each other but they will work just fine. Nate Link to comment Share on other sites More sharing options...
foe1 Posted January 24, 2004 Author Report Share Posted January 24, 2004 Thanks for the suggestions Nate, I tried a base extension set with no luck. Turning off virtual memory would make the app useless to me so I skipped that. Then I tried upping the memory to 50MB with no luck, then 75MB, then 90MB. At that point it seemed to work. It seems very strange to me that retrospect would suddenly require 90MB to made a duplicate of 120,000 files. Anyways, thanks for your help. Looks like I'm back in business. Fred Link to comment Share on other sites More sharing options...
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