knewton Posted January 20, 2004 Report Share Posted January 20, 2004 Hi there! I have been running into -102 errors for quite some time and after replacing drive, replacing SCSI cable, updating drivers, updating Retrospect, using new tapes, etc. etc. I still receive them. Now, I'm noticing something odd. When I reboot my machine and I don't have Retrospect run, the drive seems to be just happy. Looking in Device Manager shows that it's enabled and does not have any conflicts, same goes for MSINFO32. However, when I start Retrospect, and run a backup, as soon as it does a Device Scan, it immediately, disables the drive, causing an error 22 in Device Manager, and not allowing me to enable it. MSINFO32 categorizes it as a Problem Device. What is happening when the Device Scan takes place? Why is it disabling my drive and causing communication errors? Additional Information: OS: Windows 2K Server(SP4) Retrospect version: Single Server 6.5.276 Retrospect Driver update: 4.7.103 Backup Drive: Benchmark DLT1/VS80 Drive, Driver version 2.4 Server: Dell PowerEdge 1500SC Thanks for any help! Link to comment Share on other sites More sharing options...
natew Posted January 21, 2004 Report Share Posted January 21, 2004 Hi Be sure to disable (not uninstall) the device in Device manager before you start Retrospect. Retrospect has its own drivers, having the Windows drivers for the tape drive loaded can cause conflicts and communication errors. Nate Link to comment Share on other sites More sharing options...
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