abbyin3d Posted January 20, 2004 Report Posted January 20, 2004 Hi. I just got an Ezquest Boa DVD-R burner, and Retrospect doesn't see the drive. It sees some write-protected CD drive, but not the DVD burner. I don't know if I am missing a driver, or if I have some configuration problem. If I try to configure the device it sees, the necessary buttons are ghosted. Thanks in advance.
natew Posted January 20, 2004 Report Posted January 20, 2004 Hi What Version of Retrospect do you have? What driver update version are you using? Thanks nate
abbyin3d Posted January 20, 2004 Author Report Posted January 20, 2004 I'm using Express 5.0, and I've tried both the 5.0 and the 5.1 driver updates.
natew Posted January 21, 2004 Report Posted January 21, 2004 Hi Can you give some more details about your device and OS? Chances are this device is too new to be supported in Retrospect 5.0. Have you tried downloading the trial version of Retrospect 5.1? That has an autoconfiguration utility that could help. Nate
Recommended Posts
Archived
This topic is now archived and is closed to further replies.