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Delete Wrong License


StephenOrd

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Hi,

 

I've had to rebuild a machine at work and accidentally used the wrong Retrospect 6.0 license key. The option to delete it is greyed out and if I try and put in the correct license key it won't accept it as it offers no extra features over the current license (or words to that effect!). I've tried a deinstall and reinstall but it still picks up the wrong key. How can I force Retrospect to ask for the license code again, so I can enter the correct key for that machine?

 

Steve Ord

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Hi

 

Unfortunately you are going to have to remove your old settings files to get the new code to take. The files are stored in:

c:\documents and settings\all users\application data(hidden)\retrospect

 

You can get rid of the whole folder or just the preference files config60.dat and config60.bak

 

Nate

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