mwt16 Posted November 26, 2003 Report Share Posted November 26, 2003 I'm running version 6.0 single server version on a win 2K server. I'm backing up mainly win XP machines (with a few win 2K machines). The backups have been running great until a few days ago. When the server starts to backup users, and gets a 1020 Sharing Violation error, it displays a message box and waits for a response before moving on. This is a problem for me because most clients are backed up at night and during the weekend so no one is available to answer this message box. Is there a way to stop retrospect from displaying the messagebox? I have been getting these messages in the log file the entire time I've had retrospect running (around 1 year), but I have only recently gotten the messagebox that stalls unattended execution. I already tried turning off alerts in the preferences area, but that did not prevent the messagbox. Thanks for any help. Link to comment Share on other sites More sharing options...
natew Posted November 27, 2003 Report Share Posted November 27, 2003 Hi Does it seem to make a difference if you let Retrospect auto-launch rather than launching it manually? Try making a new proactive backup script and deleting the once you use currently. Nate Link to comment Share on other sites More sharing options...
mwt16 Posted December 1, 2003 Author Report Share Posted December 1, 2003 It doesn't make a difference if Retrospect auto-launches or if I start it. I tried creating new scripts and getting rid of the old ones. This did not help either. Any other suggestions? Is there a way to turn off all messagboxes? Thanks Link to comment Share on other sites More sharing options...
natew Posted December 2, 2003 Report Share Posted December 2, 2003 Hi Unfortunately there is no master setting like what you are referring to. Your best bet is to set all of your preferences to default and then restart retrospect. Then you can go back in an make any changes as needed. Hopefully that will reset the prefs so it doesn't hang on that error any more. You could also create a custom selector that will exclude that problem file from the backup. Nate Link to comment Share on other sites More sharing options...
mwt16 Posted December 3, 2003 Author Report Share Posted December 3, 2003 Thanks for the suggestions. I finally figured out something that worked. By just de-selecting the checkbox in the alert section of preferences and then starting the proactive backup didn't work. However, when I de-selected it, closed Retrospect and restarted it, then started the proactive backup, the message box no longer pops up. I'm not sure why closing and re-opening worked, but it did. Thanks Link to comment Share on other sites More sharing options...
natew Posted December 4, 2003 Report Share Posted December 4, 2003 Hi When you close Retrospect it writes to the preference files. Making the change, closing and then reopening probably overwrote the bad setting in the preferences Nate Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.