abe Posted August 22, 2003 Report Share Posted August 22, 2003 I've used Retrospect successfully since 1998 on Mac and PC systems, including networks; I've backed up to tape, CD-RW, Zip, Novell servers, and FTP sites. I recommend it to my clients, and have had mostly excellent experiences. But this time... OUCH! Retrospect 6.5 and Zip-100 disks do not seem to mix, and I can't imagine why. My client keeps getting the error "This disk is in use as another member" when Retrospect starts automatically and prompts for a disk. System is a bit old: 400 MHz Celeron, Win 98, 128 MB RAM. Zip-100 is ATAPI. This has been a problem from day one. I've tried reformatting the disks with Zip quick-format, forgetting the backup set, trashing the catalog, and recreating it. Still, she gets the error "This disk is in use as another member", when the disk inserted is in fact the appropriate set member. I don't *think* user error is involved. Any ideas on why this might be happening and how to resolve it? Between this and the clunky UI (practically unusable at 800x600 screen resolution, Activity monitor doesn't seem to come to the front on automatic execution, etc.), I'm starting to think about what other backup software I should be recommending, and that doesn't make me happy. Thanks in advance, Abe Link to comment Share on other sites More sharing options...
natew Posted August 22, 2003 Report Share Posted August 22, 2003 Hi Have you tried diabling Iomega tools and doing a long format in windows? How about using the erase feature in Retrospect? Does doing a recycle backup on the set help? How about starting a new set? Thanks Nate Link to comment Share on other sites More sharing options...
abe Posted August 26, 2003 Author Report Share Posted August 26, 2003 Hi, Nate. I haven't tried a long format. I did try recycling the sets: on one, the same error popped up with disk 1 of the set; the other backup executed without a problem, reusing the media. Odd. Also, when I tried the "erase" option from Configure Devices, I was told that the disk was "in use as another member" and could not be erased! This is all very perplexing. Something else that bothers me: Retrospect is not naming the disks. It is merely creating a Retrospect folder on the disk that contains another folder named as disks used to be named, e.g. "1-Backup Set A". Any additional thoughts? Thanks, Abe Link to comment Share on other sites More sharing options...
natew Posted August 26, 2003 Report Share Posted August 26, 2003 Hi I would disable any of the ZIP tools (temporarily) and then "forget" your backup sets in the configure backup sets window. That way the disk will be wide open for the long erase. After the long erase add your backup sets back into the configure backupsets window (using the browse feature) and try a recycle backup again. The folder bit is normal - that is how the disk backup set saves its data. I would also try formatting the disks as FAT32 rather than NTFS. Nate Link to comment Share on other sites More sharing options...
abe Posted August 29, 2003 Author Report Share Posted August 29, 2003 Thanks again, Nate. I'll play around with this the next time I'm there and see what happens. I'll do my best to report back, but I'm getting married in a couple weeks and this may get lost in the craze... Abe Link to comment Share on other sites More sharing options...
natew Posted August 29, 2003 Report Share Posted August 29, 2003 Hi Don't blame you - data can wait. The really important stuff can't Nate Link to comment Share on other sites More sharing options...
abe Posted October 13, 2003 Author Report Share Posted October 13, 2003 Hah hah. ;-) She does have another backup system running, but I don't particularly like it! Hence the attempt to move to Retrospect. Abe Link to comment Share on other sites More sharing options...
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