rward Posted March 24, 2002 Report Share Posted March 24, 2002 I am running Retrospect Express 5.6.127 (2.7 Drivers) on a Compaq Presario 5300US with Windows XP (Home Edition) and an internal (IDE) Yamaha CD Burner (CRW3200E) that has a 24x CD-R burn speed. When backing up using Retrospect Express and the Yamaha CD Burner, if I insert a CD-R made by FujiFilm (which is certified as capable of a 24x burn speed) the Yamaha will "hang up" while burning the first CD. If I wait long enough, Retrospect Express issues a 102 Error (The backup computer lost contact with the backup device). On repeated trials, the problem does not occur with exactly the same file, but in the same "general vicinity" -- approximately 200 MB into the backup session. I resolved the problem by using another CD-R (made by Sony) that is certified at a lower burn speed (12x). With Sony 12x media, no "hang" occurs. I cannot blame the Fuji media, as I have had complete success using that media with other applications. For example, I used Fuji 24x media to burn the CD image prepared by Retrospect Express to create a bootable CD (for disaster recovery). Neither can I fault the Yamaha drive, which has performed flawlessly up to this problem. My best guess is that the problem source is the Retrospect driver for the Yamaha. I noted that Retrospect Drivers version 2.7 was necessary for Retrospect Express to recognize the Yamaha drive. This suggests that the driver is new and perhaps contains a bug? If not, what about the Fuji media causes the backup process to hang? Link to comment Share on other sites More sharing options...
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