BMassie Posted October 27, 2010 Report Share Posted October 27, 2010 Getting an error, (error 557 transaction already complete) on one mailbox in our exchange environment. Started to happen when we upgraded to 7.7. All servers are running latest clients as well. Machine is a 2008 x64 machine Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 28, 2010 Report Share Posted October 28, 2010 We have seen this with corruption in mailboxes. Try going into Exchange and see if you can make a copy of that mailbox. Users have reported errors from exchange itself when attempting to copy mailboxes that Retrospect gets a 557 error on. Quote Link to comment Share on other sites More sharing options...
jeffhoffman Posted October 28, 2010 Report Share Posted October 28, 2010 (edited) I see this error every day when trying to backup our Exchange Server. Here is the log entry: - 10/28/2010 11:06:34 AM: Copying First Storage Group on Mercury2 Backup type: Differential Trouble reading files, error -557 ( transaction already complete) 10/28/2010 11:07:46 AM: Execution incomplete Remaining: 1 files, zero KB Completed: 1 files, zero KB Performance: 0.0 MB/minute Duration: 00:01:12 (00:00:10 idle/loading/preparing) I only get this error when doing incremental backups. A full backup seems to work okay. This error prevents us from being able to restore a message and/or mailbox, making the backup worthless. We are using the latest release of Retrospect, Retrospect Client, and the Exchange Server add-on. Please don't refer me to a KB article, as I've read everything I could find even remotely related to the problem. I've also read everything I can find in the forums about -557 errors, which is quite a lot. I've sent various files to tech support that they requested with no follow-up response. I've run diagnostics on the Exchange Server with results that indicate no corruption problems (not surprising as the files are stored on a RAID and are being backed up to a RAID). It seems this error has been around for quite a while. I need this fixed ASAP. Any ideas? Edited October 28, 2010 by Guest Quote Link to comment Share on other sites More sharing options...
BMassie Posted October 28, 2010 Author Report Share Posted October 28, 2010 Trouble reading files, error -557 ( transaction already complete) 10/27/2010 9:27:14 PM: Execution incomplete Remaining: 51 files, 1,603 KB Completed: 12 files, 78 KB Performance: 0.7 MB/minute Duration: 00:01:43 (00:01:36 idle/loading/preparing) I highly doubt the mailbox is corrupt, seeing that the mailbox that this issue occurs is mine. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.