speedyme Posted April 7, 2010 Report Share Posted April 7, 2010 I have a Windows 7 32 bit client (recently rebuilt -- was XP) that cannot use Open File Backup. I am using 7.7.325 Script: Red Client: Red Date: 4/7/2010 Can't use Open File Backup option for Local Disk (C:) on Red, error -1017 ( insufficient permissions) Script: Red Client: Red Date: 4/7/2010 Can't back up WMI Repository, error 86704324 ( unknown) Script: Red Date: 4/7/2010 Script "Red" completed with 56 errors Script: Red Client: Red Date: 4/7/2010 Can't use Open File Backup option for Data (D:) on Red, error -1017 ( insufficient permissions) Script: Red Date: 4/7/2010 Script "Red" completed with 3 errors I ran VSSADMIN List Writers: C:\Windows\system32>vssadmin list writers vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool © Copyright 2001-2005 Microsoft Corp. Writer name: 'Task Scheduler Writer' Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124} Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b} State: [1] Stable Last error: No error Writer name: 'VSS Metadata Store Writer' Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06} Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93} State: [1] Stable Last error: No error Writer name: 'Performance Counters Writer' Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2} Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381} State: [1] Stable Last error: No error Writer name: 'System Writer' Writer Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Instance Id: {d3cdf847-279b-46c8-bbea-a6b9f2621dbe} State: [1] Stable Last error: No error Writer name: 'SqlServerWriter' Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a} Writer Instance Id: {02e2de46-7a85-46c9-a170-23da0ce83533} State: [1] Stable Last error: No error Writer name: 'ASR Writer' Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Instance Id: {85778f9d-5270-4194-b4ad-3f66b3160998} State: [1] Stable Last error: No error Writer name: 'WMI Writer' Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0} Writer Instance Id: {57635a12-b13a-46aa-9f80-675371f999f1} State: [1] Stable Last error: No error Writer name: 'Registry Writer' Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485} Writer Instance Id: {98598fbb-79f5-445a-9bca-5b990342b02e} State: [1] Stable Last error: No error Writer name: 'COM+ REGDB Writer' Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f} Writer Instance Id: {5f4e4b2c-3a5e-4dec-b0f0-2ef2c78a56db} State: [1] Stable Last error: No error Writer name: 'BITS Writer' Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0} Writer Instance Id: {606f70c3-9788-4401-927c-753a55d1b7f0} State: [1] Stable Last error: No error Writer name: 'Shadow Copy Optimization Writer' Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f} Writer Instance Id: {3deb2686-1477-4300-8a60-53b51d3284c9} State: [1] Stable Last error: No error Writer name: 'MSSearch Service Writer' Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2} Writer Instance Id: {f83e2ed9-a44c-4d9a-bc67-0d88af3ff84d} State: [1] Stable Last error: No error C:\Windows\system32> Acccording to: Microsoft Volume Shadow Copy KB for Event ID 8194 "If the command reports that all writers are operating without errors, this means that the error condition is not writer-related. In this case, you should contact the backup software vendor that created the VSS requester application." I would appreciate any suggestions. Thanks! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 7, 2010 Report Share Posted April 7, 2010 What does the Windows Event Log report for the VSS errors? Quote Link to comment Share on other sites More sharing options...
speedyme Posted April 7, 2010 Author Report Share Posted April 7, 2010 There are 7 or 8 errors like this (Event 11) Microsoft Volume Shadow Copy Event ID 11 Level Date and Time Source Event ID Task Category Error 4/7/2010 11:57:04 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator" Quote Link to comment Share on other sites More sharing options...
speedyme Posted April 7, 2010 Author Report Share Posted April 7, 2010 Actually there are more like 20 errors from VSS in this time window. There are also a bunch of other application errors, mostly referring to dllhost.exe and kernalbase.exe Here are the VSS entries: Error 4/7/2010 11:57:04 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:57:04 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:55:21 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Execution Context: Coordinator" Error 4/7/2010 11:55:21 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Execution Context: Coordinator" Error 4/7/2010 11:53:36 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 4194304 Execution Context: Coordinator" Error 4/7/2010 11:53:36 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 4194304 Execution Context: Coordinator" Error 4/7/2010 11:51:53 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Check If Volume Is Supported by Provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 4194304 Snapshot Context: 4194304 Execution Context: Coordinator Provider ID: {00000000-0000-0000-0000-000000000000} Volume Name: \\?\Volume{a1eda3ae-3e11-11df-8423-806e6f6e6963}\ Execution Context: Coordinator" Error 4/7/2010 11:51:53 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Check If Volume Is Supported by Provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 4194304 Snapshot Context: 4194304 Execution Context: Coordinator Provider ID: {00000000-0000-0000-0000-000000000000} Volume Name: \\?\Volume{a1eda3ae-3e11-11df-8423-806e6f6e6963}\ Execution Context: Coordinator" Error 4/7/2010 11:50:06 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Error 4/7/2010 11:50:05 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Error 4/7/2010 11:22:53 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Error 4/7/2010 11:22:53 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Error 4/7/2010 11:21:24 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:21:24 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:19:41 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Execution Context: Coordinator" Error 4/7/2010 11:19:41 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Query Shadow Copies Delete Shadow Copies Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Execution Context: Coordinator" Error 4/7/2010 11:17:56 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x80080005, Server execution failed ]. Operation: Obtain a callable interface for this provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:17:56 AM VSS 11 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005, Server execution failed ] Operation: Obtain a callable interface for this provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Execution Context: Coordinator" Error 4/7/2010 11:16:13 AM VSS 12292 None "Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x800706bf, The remote procedure call failed and did not execute. ]. Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Check If Volume Is Supported by Provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Provider ID: {00000000-0000-0000-0000-000000000000} Volume Name: \\?\Volume{a1eda3ad-3e11-11df-8423-806e6f6e6963}\ Execution Context: Coordinator" Error 4/7/2010 11:16:13 AM VSS 13 None "Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x800706bf, The remote procedure call failed and did not execute. ] Operation: Obtain a callable interface for this provider List interfaces for all providers supporting this context Check If Volume Is Supported by Provider Add a Volume to a Shadow Copy Set Context: Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167} Class ID: {790f2886-9889-4c99-8ef5-531add05d044} Snapshot Context: 0 Snapshot Context: 0 Execution Context: Coordinator Provider ID: {00000000-0000-0000-0000-000000000000} Volume Name: \\?\Volume{a1eda3ad-3e11-11df-8423-806e6f6e6963}\ Execution Context: Coordinator" Error 4/7/2010 11:16:06 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Error 4/7/2010 11:16:05 AM VSS 8194 None "Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {154062ec-6bd0-4bae-8df8-b60aa04e7e2a}" Quote Link to comment Share on other sites More sharing options...
speedyme Posted April 8, 2010 Author Report Share Posted April 8, 2010 Robin, Continuing to poke around in Event Log I ran accross this: Level Date and Time Source Event ID Task Category Error 4/7/2010 6:14:17 PM SideBySide 35 None "Activation context generation failed for ""c:\program files\retrospect client\retroex2k7.exe"".Error in manifest or policy file ""c:\program files\retrospect client\Microsoft.VC80.CRT.MANIFEST"" on line 4. Component identity found in manifest does not match the identity of the component requested. Reference is Microsoft.VC80.CRT,processorArchitecture=""amd64"",publicKeyToken=""1fc8b3b9a1e18e3b"",type=""win32"",version=""8.0.50727.4053"". Definition is Microsoft.VC80.CRT,processorArchitecture=""x86"",publicKeyToken=""1fc8b3b9a1e18e3b"",type=""win32"",version=""8.0.50727.4053"". Please use sxstrace.exe for detailed diagnosis." the machine is Dell Laptop Core 2 Duo T9500, if that helps -- definitely not amd64 Also, I ahve another Win 7 32 bit machine that has VSS Event 8194 etc. problems --and a Win 7 64 bit machine that is OK. Appreciate your assistance. Quote Link to comment Share on other sites More sharing options...
speedyme Posted April 8, 2010 Author Report Share Posted April 8, 2010 The 64 bit Win 7 machine is throwing VSS Event ID 8194 errors during backups as well -- But those are the only VSS errors, and it is not logging any errors in Retrospect -- if that provides any insight. Quote Link to comment Share on other sites More sharing options...
speedyme Posted April 9, 2010 Author Report Share Posted April 9, 2010 It is also throwing this error (10 or 15 times) in the event log while retrospect is running: Level Date and Time Source Event ID Task Category Error 4/9/2010 12:05:45 AM Application Error 1000 (100) "Faulting application name: dllhost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae Exception code: 0xe06d7363 Fault offset: 0x00009617 Faulting process id: 0x9b0 Faulting application start time: 0x01cad799ee12e9a5 Faulting application path: C:\WINDOWS\system32\dllhost.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 2bd4931d-438d-11df-a56e-001e37fa1894" Appreciate any help you all can provide. Quote Link to comment Share on other sites More sharing options...
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