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Tape drive stt20000a not fully recognized


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I'm running Express for Windows 7.6 and although my PC sees and can use the Seagate stt20000a drive, retrospect only lists it in "Storage Devices" under "Environment" section not the "Status" section. And it's not listed under "Create new backup set" under "Backup media".

The tape drive is an internal IDE.

My other backup software see and runs it fine.

any help would be very much appreciated.



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