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Backup open .pst files - do I need an addon?


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Our company has an unlimited client license for Retrospect 8 Mac.


I have around 100 Windows XP clients, that use Outlook 2003.


I would like to backup their .pst files, without having to close Outlook first.


In my script I have checked "Backup Open Files", but I still get a "locked range" error for the .pst files.


I read something about a Open File Backup addon, do I need that?


If yes, what is the exact product name I need to purchase to get this to work?




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