Fresh install on new Mac & error -557

[shaggy314]

New Mac Mini running 10.5.8 (fully patched). New install of Retrospect 8.1.150. Goes to back up Windows XP SP3 clients running 7.6.107. They give "!Trouble reading files, error -557 ( transaction already complete)".

 

These are computers that yesterday were being backed up jsut fine on a G5 under 10.4.11 & Retrospect 6.1.230. Clients are using the same client. I basically had to setup the scripts & add users as 8.1 won't import yet (hint, hint)

 

It did this on all 7 of the folders I wanted backed up on these 3 users during the daytime. The entire office script running over night reported the same error on all users BUT did backup the Retrospect's 'server' OS drive just fine. Interestingly enough it does tell how much it would have LIKED to back up (files/space) had it tried...

 

More info. It does this if i run Retrospect on the Mac mini or instigate it from my computer talking to the Mac Mini's Retro engine. The catalog and backup set are on an external USB connected hard drive (same one that ran fine under Retro 6).

 

Google had no hits on that error. Cannot get the search here to work. Suggestions/Questions?

Edited August 20, 2009 by Guest

[shaggy314]

All week long all external Windows XP users are reporting backup interrupted and it only is backing up the server itself. Live backup do not work either. It scans fine, reports how many files and size of backup and the moves to the next person with the error. Help.

 

:confused2:

[Mayoff]

You may want to call tech support. We can do debug logging to learn more about the cause of this error.