blottodesign Posted August 3, 2009 Report Share Posted August 3, 2009 Have just moved our backup machine to another desk. MacMini with an external tape drive (for archives) and HD (for nightly backups). Restarted computer, Retrospect console shows an IP address, and the message "not connected". How do I reconnect Retrospect to (what? itself?). None of my scripts, clients or media are visible. This is pretty disturbing stuff … Please help. Have already restarted the engine, but this changed nothing. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted August 3, 2009 Report Share Posted August 3, 2009 It sounds like the engine and console are not talking together. You can try to reinstall the engine/console to see if it helps. That process will not impact any settings. The other possibility is that some preferences could have gotten corrupt along the way. Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted August 3, 2009 Report Share Posted August 3, 2009 Retrospect console shows an IP address What address does it show? and the message "not connected". OK. How do I reconnect Retrospect to (what? itself?) The Retrospect Console application needs to connect to a Macintosh hosting the Retrospect Engine. That host machine can be the same machine, or any other machine anywhere. Mac OS X has a couple of (unix) ways to denote the machine you're sitting at. One is the IP address 127.0.0.1. Another is the word "localhost." On first install, the Retrospect Console application will look for a locally running Engine, and if it's there will add 127.0.0.1 to the list of available Engines. Or you could also use the actual IP address (assuming it's not dynamically subject to change) or the fully qualified domain name (if you have correctly configured DHCP on the network). Engines can be added either at the Sidebar or in the Network pane of the Retrospect Preferences window. It's all standards based network communication settings. Dave Quote Link to comment Share on other sites More sharing options...
blottodesign Posted August 4, 2009 Author Report Share Posted August 4, 2009 Console is installed on the same machine as the engine. Console shows the default IP address in the side bar: 127.0.0.1. In response to Mayoff: I've reinstalled both the engine and the console. No change. Mayoff mentions "corrupt preferences". I've thrown out the preferences file in "users/library/preferences", but this doesn't help. Currently running Console 8.1 (build 150). Any ideas? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted August 4, 2009 Report Share Posted August 4, 2009 After you trashed the preferences did it accept the license code? Quote Link to comment Share on other sites More sharing options...
blottodesign Posted August 4, 2009 Author Report Share Posted August 4, 2009 After I trashed the prefs, it didn't ask for a licence code. It just asked if I wanted to add a new server. I tried "localhost", but none of the original settings were adopted. Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted August 4, 2009 Report Share Posted August 4, 2009 Console shows the default IP address in the side bar: 127.0.0.1. And? Is there an icon next to it? After I trashed the prefs, it didn't ask for a licence code. It just asked if I wanted to add a new server And then what happened? What happened? What do you see? none of the original settings were adopted Not sure what "adopted" means in this context, but if you trash your Preference file you're not going to retain the information that file held (ie scripts, settings, etc). That's what preference files do. Dave Quote Link to comment Share on other sites More sharing options...
blottodesign Posted August 4, 2009 Author Report Share Posted August 4, 2009 Yes: the Console shows the default IP address in the side bar: 127.0.0.1 There is an icons next to it: the red cube to the left; a bolt of lightning to the right. As I said, the prefs I trashed were the prefs located here: "users/library/preferences" I didn't trash the "Config80.dat" file in "Library/Application Support/Retrospect" After Console asked me to add a new server, I entered "localhost" and password, resulting in the screen I describe above. With "adopt" I simply mean, my original scripts and settings are gone. (I have a copy of the trashed prefs file). Quote Link to comment Share on other sites More sharing options...
Mayoff Posted August 4, 2009 Report Share Posted August 4, 2009 You did not remove the right prefs. You need to remove "Library/Application Support/Retrospect" to start fresh. Quote Link to comment Share on other sites More sharing options...
blottodesign Posted August 4, 2009 Author Report Share Posted August 4, 2009 You need to remove "Library/Application Support/Retrospect" to start fresh. OK. Have tried this. No change. Still have the default IP in the side bar and the message "Not Connected". But I don't really want to start fresh. I just want my setting back! Quote Link to comment Share on other sites More sharing options...
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