rsquared Posted July 10, 2009 Report Share Posted July 10, 2009 I've had Express HD (v 1.1.127) for a couple of years and no problem until this week when I keep getting this assertion faliure message. Program no longer functions. Nothing in the forum or knowledgebase that I can find - no one you can call, webpage instructs you to use the forum but it is pretty discouraging to see all the unanswered threads/topics out there. Well, nothing ventured, nothing gained, I guess - is there anyone out there and who might have an answer? Here's hoping Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 10, 2009 Report Share Posted July 10, 2009 You could have a corrupt retroexpress config file or a corrupt .rbc file. You can try restarting the computer. Then try to rename the .rbc file to .old to see if the software performs "maintenance" and rebuilds this file. If it does not fix it, then you need to consider starting with a new set of preferences (documents and settings/all users/application data/retroexpress Quote Link to comment Share on other sites More sharing options...
rsquared Posted July 11, 2009 Author Report Share Posted July 11, 2009 Tried multiple restarts - went to the control panel to do a repair on installation files. No success. Tried to generate a new set of preferences but you get the error message and the process stops. Tried to find the .rbc files in the install files, in the program files, in the application data, nothing. Renamed the config.files, deleted the most recent config file and went back to previous version, no joy. It just generates the a new config file, one number higher and issues the error message and nothing else can be done in the program. Quote Link to comment Share on other sites More sharing options...
rsquared Posted July 11, 2009 Author Report Share Posted July 11, 2009 Further to my last post, I deleted the program and did a fresh install. As soon as the program boots up, the problem is back. Any other options - or is time for new backup software? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.