domains Posted July 8, 2009 Report Share Posted July 8, 2009 I have used Retrospect to backup for years. I am running 8.1 build 148 on a imac 2.66 Core 2 Duo running 10.5.7 I cannot back up to CD or DVD. The optical drive is recognized and it is verified but when running a backup it blinks choose media, I pop in the disk, the finder cd dialog box pops up and it never shows up in the program. I have changed the retro.ini file, I have tried turning off and on the engine and it still will not work. I am at a loss here. What to I need to do to fix this. I can backup to HD just fine but I need the DVD option to work. Any help would be greatly appreciated Jill Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 8, 2009 Report Share Posted July 8, 2009 What model of DVD drive is this? What type of media is being inserted? Quote Link to comment Share on other sites More sharing options...
domains Posted July 8, 2009 Author Report Share Posted July 8, 2009 Internal OPTIARC DVD RW AD-5670S: Firmware Revision: 2AHC Interconnect: ATAPI Burn Support: Yes (Apple Shipping Drive) Cache: 2048 KB Reads DVD: Yes CD-Write: -R, -RW DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO Media: Type: DVD-R ID: MCC 03RG20 Blank: Yes Erasable: No Overwritable: Yes Appendable: Yes Write Speeds: 2x, 4x, 6x, 8x I have tried: Verbatim DVD-R and DVD+R neither worked Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 8, 2009 Report Share Posted July 8, 2009 Retrospect does not yet have support for this device. You can try the autoconfigurator process with DVD+R media. Quote Link to comment Share on other sites More sharing options...
domains Posted July 8, 2009 Author Report Share Posted July 8, 2009 "You can try the autoconfigurator process with DVD+R media. " How do you do that? I'll give it a try. Thanks, Jill Quote Link to comment Share on other sites More sharing options...
Mayoff Posted July 8, 2009 Report Share Posted July 8, 2009 http://kb.dantz.com/article.asp?article=9720&p=2 Quote Link to comment Share on other sites More sharing options...
rhwalker Posted July 8, 2009 Report Share Posted July 8, 2009 But note well: Optical Media Set may not be readable when supported driver released Russ Quote Link to comment Share on other sites More sharing options...
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