BobRand Posted June 3, 2009 Report Share Posted June 3, 2009 (edited) After installing VISTA SP2 on 5/28/09, I started getting many errors and warnings (previously there was none) on a backup of user’s data. Typical errors are “insufficient permissions,†“sharing errorâ€, “file not found,†“didn’t compare.†Samples from 5/28/09; 33 errors, 3 warnings, backup took 3 minutes vs. normal of 5 to 6 minutes: ERROR: Can't use Open File Backup option for User Bob on OS (C:), error -1017 (insufficient permissions) ERROR: File "C:\Users\User Bob\AppData\Local\Microsoft\Internet Explorer\Recovery\Active\{82332A44-4BFA-11DE-9F96-001D0918C433}.dat": can't read, error -1020 (sharing violation) ERROR: File "C:\Users\User Bob\AppData\Roaming\Microsoft\Windows\Cookies\Low\user_bob@quantserve[2].txt": can't read, error -1101 (file/directory not found) ERROR: File "C:\Users\User Bob\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat": didn't compare On 6/1/09 I manually ran a Complete Recycle Backup of C: I got 140 errors and 31 warnings (normally none). Typical errors are “insufficient permissions,†“sharing errorâ€, “file not found,†“didn’t compare.†ERROR: Can't use Open File Backup option for OS (C:), error -1017 (insufficient permissions) 6/1/2009 6:56:07 AM: Recycle backup: The Backup Set was reset ERRORS: File "C:\Boot\BCD": can't read, error -1020 (sharing violation) File "C:\Boot\BCD.LOG": can't read, error -1020 (sharing violation) File "C:\Program Files\Embarq Online Security 8\Common\policy.ipf": can't read, error -1020 (sharing violation) File "C:\Program Files\Embarq Online Security 8\FSAUA\content\hydrawin\1243826351\01@hydra.pub": can't read, error -1101 (file/directory not found) I have 32 bit Vista Ultimate. SP2 was a large update. Everything else seems to work OK. Does anyone know how to fix this? Edited June 3, 2009 by Guest Quote Link to comment Share on other sites More sharing options...
BobRand Posted June 7, 2009 Author Report Share Posted June 7, 2009 I ran disk check on my C drive. Disk Check found and fixed some problems. Retospect ran without errors. Bob Rand May 6. 2009 11:15 PM Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 8, 2009 Report Share Posted June 8, 2009 Looks to me like errors because files are open during backup. This is not expected. Quote Link to comment Share on other sites More sharing options...
BobRand Posted June 8, 2009 Author Report Share Posted June 8, 2009 Retrospect only ran without errors on 6-6-09. All backups after 6-6-09 have many errors. I may have F-Secure anti virus running a complete scan while retrospect is doing backups. I will reschedule the F-Secure start time and see if errors are eliminsted. Quote Link to comment Share on other sites More sharing options...
BobRand Posted June 10, 2009 Author Report Share Posted June 10, 2009 I found that F-Secure was not running properly. On a manual scan of C:, D: & G:; F-Secure stopped scanning and could not be stopped. I had to End Task using the Windows Task Manager. This happened 3 times. I removed F-Secure and reloaded it from Embarq. Retrospect is now running withour errors. I am sure that all these problems were caused by the instalation of Vista SP2. Quote Link to comment Share on other sites More sharing options...
BobRand Posted June 16, 2009 Author Report Share Posted June 16, 2009 In the continuing saga of VISTA SP2, after reloading Embarq F-secure Retrospect ran once witout errors but then back to many errors. The Retrospect errors were simular to my initial error report. I did a check for windows updates and found 6 critical updates were needed. I requested the updates but they all failed. I looked at my windows update history and found these 6 critical updates had failed to install on 5 previous days. I tried to install them again and got error code 800700B. Search of the error code gave a help page giving steps to reset fsutil (Windows file system transaction log). I reset the log and restarted the computer. The 6 updates installed properly. Retrospect now runs without errors. Quote Link to comment Share on other sites More sharing options...
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