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Retrospect 8.0.733 Read Me


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EMC Retrospect 8.0 Read Me

 

Updated May 11, 2009—Build 733

 

This document contains important information about EMC Retrospect 8.0 for Macintosh. Please read it carefully.

 

The EMC Retrospect web site is regularly updated with the most recent support information for Retrospect and related products, including the following:

 

EMC Retrospect Support

 

Retrospect Update

 

Contents

 

New features in EMC Retrospect 8.0

 

EMC Retrospect 8.0 system requirements

 

Tips and late-breaking information

 

Known issues with this release

 

Bugs fixed in this release

 

Upgrading from EMC Retrospect 8.0 (build 594)

 

Upgrading from EMC Retrospect 6.1

 

Upgrading from the EMC Retrospect 8.0 Beta

 

Uninstalling EMC Retrospect 8.0

 

New Features in EMC Retrospect 8.0

 

An all-new Mac OS X user interface employs standard Mac OS X interface elements, such as toolbars, scope buttons, search fields, etc.

 

 

 

Support for multiple processors/cores and improved throughput to storage devices results in improved performance across the board.

 

The Retrospect console and Retrospect engine are separate components, allowing management and control of multiple Retrospect servers from a single interface.

 

Retrospect Single Server and Multi Server can run multiple, simultaneous activities so that a restore can now be performed without interrupting active backups.

 

Disk Media Sets allow grouping of multiple direct- and network-attached disk resources into a single backup destination, with complete support for spanning backups across multiple disks. Disk Media Sets replace Removable Disk Backup Sets.

 

Periodic grooming of Disk Media Sets recovers space on the backup media by removing outdated files. Users can choose how many past backups to save.

 

New copy operations support staged backups, both disk-to-disk-to-disk (D2D2D) and disk-to-disk-to-tape (D2D2T), with Retrospect’s Smart Incremental and file-level deduplication technologies.

 

Custom reporting, filtering, and sorting are available in all views (Activities, Sources, Past Backups, Media Sets, etc.); a Dashboard provides at-a-glance status of the Retrospect server.

 

Wake-on-LAN support for Mac clients gives Retrospect the ability to wake Mac OS X clients from sleep immediately prior to a backup, resulting in improved energy efficiency and reducing costs.

 

Improved Windows client backup and restore protects system state, registry, and open files on Windows 2000/XP/Vista, Windows 2000 Server, and Windows Server 2003/2008. (Backup of open files, such as Outlook PST files and active databases with Retrospect Single Server and Multi Server requires the Windows Open File Backup add-on.)

 

Retrospect 8.0 supports more storage devices than previous Mac versions and now includes faster media slot scanning and automated cleaning tape support for tape libraries.

 

Built-in email notification, improved scheduling, and support for multiple network interfaces are some of the many additional new and improved features in Retrospect 8.0.

 

Retrospect 8.0 also introduces several important terminology changes:

 

 

Old Version 6.1 Terminology Version 8.0 Terminology

 

Backup Sets Media Sets

 

Subvolumes Favorite Folders

 

Selectors Rules

 

Duplicate Copy

 

Backup Server Script Proactive Backup Script

 

Source Groups Tags

 

 

 

Media Sets are backup destinations made up of one or more pieces of media (disk, optical, etc.).

 

Favorite Folders are user-defined folders that serve as backup sources and restore destinations.

 

Rules are used to filter files/folders/volumes for backup, copy, and restore operations. An example would be a rule that ignores files inside any folder named “Cache”. Rules can be created and modified in the Preferences window (Retrospect menu > Preferences...). The interface for creating rules is far improved over Retrospect 6.1.

 

Copy operations move files/folders from one location to another, retaining their format and folder structure. A copy script would be used to make a bootable clone of a Mac OS X startup disk.

 

Proactive Backup (formerly Backup Server) is Retrospect’s dynamically self-adjusting backup management system that automatically re-prioritizes sources based on their need for a backup and Media Set usage based on availability. Proactive Backup scripts are typically used to back up laptops that come and go from the network or to manage desktop/laptop backups where there are too many sources to protect within timeframe available.

 

Tags allow sources to be grouped by user-defined classifications, such as “Critical Systems,” “Accounting,” “3rd Floor,” and “Laptops.”

 

 

 

EMC Retrospect 8.0 system requirements

 

 

Macintosh computers that run Retrospect

 

Retrospect 8.0 console (manages the engine)

 

Intel processor

 

Mac OS X 10.5.5 or later

 

At least 1 GB RAM

 

50 MB hard disk space

 

The Retrospect console need not be installed on the same Mac as the Retrospect engine.

 

 

 

Retrospect 8.0 engine (performs backups and restores)

 

Intel processor

 

Mac OS X 10.4.11 or 10.5.5 or later

 

At least 2 GB RAM

 

10-15 GB of hard disk space for each concurrent activity

 

Storage for backups

 

Note: For the initial release of Retrospect 8, the Retrospect console and engine do not run on PowerPC machines; this ability will be added in a future update.

 

 

 

Mac OS X Clients

 

PowerPC G3, G4, or G5, or any Intel processor

 

Mac OS X or Mac OS X Server 10.3.9, 10.4.11, or 10.5.5 or later

 

RAM that meets Apple's guidelines for each OS

 

Note: Backing up Mac OS X Server clients requires Retrospect Multi Server or Retrospect Single Server with available Server Client Licenses.

 

 

 

Windows Clients

 

Pentium processor or later

 

Windows 2000, XP, or Vista; Windows 2000 Server, Windows Server 2003 or 2008

 

RAM that meets Microsoft's guidelines for each OS

 

Note: Backing up Windows Server clients requires Retrospect Multi Server or Retrospect Single Server with available Server Client Licenses.

 

 

 

Linux Clients

 

x86-based system running Red Hat Linux, Red Hat Enterprise Linux, SUSE Linux Desktop, SUSE Linux Professional, SUSE Linux Standard Server, or SUSE Enterprise Server operating system.

 

glibc version 2 or later

 

Note: In order to use the graphical user interface (GUI) to change options and preferences, Java version 1.2 or later is also required.

 

 

Storage Devices

 

Retrospect supports a wide variety of storage devices as the destination for backups, including hard drives (both direct- and network-attached), tape drives and libraries (connected via FireWire, SCSI, iSCSI, Fibre Channel), and removable disk drives. See the Retrospect Device Support Database for a complete list of supported tape drives and libraries. Backing up to optical media such as CD, DVD, and Blu-ray in the initial release requires manually activating this feature; please see below for details.

 

 

Tips and late-breaking information

 

Working with Rules

 

Retrospect has a powerful capability for filtering files/folders/volumes for backup, copy, and restore operations. This filtering is accomplished with Rules, which match against certain conditions, such as file name, modification date, size, and so forth, to determine whether or not items are copied during an activity.

 

For Rules creation/modification, Retrospect employs the same mechanism used by the Find command in the Mac OS X Finder. When creating or modifying Rules, keep the following tips in mind.

 

• Rules are made up of statements (for example: “Any of the following are true”) and conditions (for example: “Folder name contains Documents”).

 

• All Rules must begin with the “Any of the following are true” statement. Apple’s predicate editor also includes All or None, but Retrospect will not allow a Rule to begin with those statements.

 

• Clicking the plus (+) button on any line at the right edge of the Rules editor will add a new condition at that point.

 

• Holding down the Option key causes the plus (+) to change to an ellipsis (...); Option-clicking the ellipsis (...) button will add a new “All the following are true” statement at that point. You can change the Any statement to a “None of the following” but changing it to Any will be ignored. The hierarchal level at which a new statement is added does matter.

 

• Conditions may be dragged to reorder them, but it is not possible to drag a condition between the Include and Exclude sections of a Rule.

 

• A Rule can contain other rules by using the Saved rule condition. By nesting Rules within a Rule, it is possible to employ more complex logic for specific needs.

 

 

Using Public/Private Key authentication with Retrospect Clients

 

Public/Private Key is a method by which Retrospect Clients running Mac OS X 10.4 or 10.5 can be logged into a Retrospect server automatically through use of matching encryption key sets. To use this new feature in Retrospect 8.0, follow the steps below.

 

1. Launch the Retrospect application and go to Preferences > Clients.

 

2. Click "Create keys...", enter a password of eight characters or more for key creation, then click Create. Retrospect may take up to a minute or more to generate the keys, depending on the speed of the computer.

 

3. If you want Retrospect to automatically log in clients with the proper public key, check "Automatically add clients".

 

4. In the Finder, locate the pubkey.dat file in /Library/Application Support/Retrospect/ and copy it into the folder named "public_key" provided with the Mac Client Installer.

 

5. Distribute or copy this public_key folder containing the pubkey.dat file along with the Retrospect Client 6.3 installer. As long as the public_key folder is located at the same level with the Client installer when the installer is run, the proper encryption keys (pubkey.dat, pubkey1.dat, pubkey2.dat,...,pubkey9.dat) will be installed on each client.

 

6. After installing the Retrospect Client software on each computer, they can be logged in (or will be automatically logged in, if that option was set) at the Retrospect server.

 

 

Activating optical device support in Retrospect 8.0

 

Optical device support is deactivated by default in Retrospect 8.0, because Retrospect 8.0 will lock out all other applications from being able to use the optical drive. To use an optical drive with Retrospect 8.0, you will need to open the following file with a text editor (such as TextEdit):

 

 

 

/Library/Application Support/Retrospect/RetrospectEngine.bundle/Contents/MacOS/retro.ini

 

 

 

Change the DisableOpticalDrivers setting from 1 to 0. Save the retro.ini file and use the Retrospect System Preferences pane to stop and restart the Retrospect engine. Note that Retrospect may not be able to see an optical drive that has been captured for use by VMware Fusion or Parallels.

 

 

 

 

 

Known issues with this release

 

For the most up-to-date information on known issues with Retrospect 8.0, please read the Retrospect Knowledgebase article on known issues. The following is a partial list of features or functionality that is not present in the first release of EMC Retrospect 8.0.

 

 

 

Retrospect 8.0 does not run on PowerPC-based Macs (though they can still be backed up as clients). PowerPC support is considered a key feature and is expected to be available in June, 2009 as part of a free update to version 8.0.

 

 

 

Complete documentation is not yet available. Retrospect 8.0 includes a What’s New and Getting Started Guide that covers many features, and the Retrospect website features a number of training videos. The completed Retrospect User’s Guide will be available for download soon.

 

 

 

Retrospect 8.0 cannot import configurations or read Backup Sets from previous Mac versions. Clients will need to be added, and scripts will need to be scheduled anew with version 8.0. However, Retrospect 8.0 does not overwrite/remove previous Retrospect editions during the installation process, so users who need to count on restores from legacy Backup Sets can simply maintain their previous installation of Retrospect. Users who choose to do so should ensure that the previous version’s schedules are disabled, so that two versions of Retrospect are not trying to back up the same computers or control the same device simultaneously.

 

 

 

Copy Backup scripts set to “Transfer selected backups” only transfer the first backup in the list. A fix is being investigated.

 

 

 

Sources cannot be reordered in standard backup scripts. Sources are backed up in the order that they were added to the script. Proactive Backup scripts will automatically adjust the order of computers being backed, assigning those least recently backed up the highest priority. This functionality is planned for a future release.

 

 

 

FTP backups are not yet supported in Retrospect 8.0. This functionality is planned for a future release.

 

 

 

Wake-on-LAN does not yet support Windows clients. This functionality is planned for a future release.

 

 

 

A bug in Retrospect 8.0 causes backup of Windows Server 2008 Active Directory to fail. A fix is coming soon.

 

 

 

Clients running Mac OS X 10.2.8 or Mac OS 9 are not backed up with this release. Support for these operating systems is being investigated.

 

 

 

 

 

Bugs fixed in this release

 

18925: Keep backup sets and scripts associated when catalog rebuild is necessary

 

20075: General UI Feedback: Okay/Apply

 

20131: Able to enter text in fields that should only accept numbers

 

20146: Log Limit doesn't verify for valid value range

 

20156: Prefs >Media > media request timeout should check for valid values

 

20229: Scripts Icon backwards in details view when no script is selected

 

20258: Copy assistant should not allow you to select same volume for source and destination

 

20276: "More Backups..." is disabled in Restore Assistant

 

20332: Restore Assistant: script starts when you select 'Save'

 

20343: Error backing up Win XP client - error -3043 (the maximum number of Snapshots has been reached)

 

20373: Sources icons display as usb removable drives

 

20437: Past Backup lists wrong date

 

20475: Disclosure triangles in volumes and scripts

 

20504: Remove all local volumes: Need to restart Engine to repopulate

 

20528: Servers displaying in the Sources list

 

20538: Improve column sizes and layout

 

20555: Verify Script: Options lists backup sets

 

20585: "Pause Server" should change to "Unpause" or "Resume"

 

20598: File Media Sets: remove option to change 'Fast Catalog Rebuild'

 

20604: Volume Type not correct

 

20634: Script Schedule > refresh > auto deletes schedules

 

20640: Creating a new schedule item does not select the new item

 

20719: Console: DAG memory leaks

 

20729: Possible Small Memory leak in Engine when [backupset EditWithPassword]

 

20735: New Backup Script: using Tag from previous script

 

20849: Creating a New Media Set does not accept some characters

 

20896: "Please update your server" dialog should be more informative

 

20919: Media Sets: Tape not display Used/Free/Capacity

 

20945: ScriptProperties::TransferMode seems to have incorrect values

 

20953: Need to be able to defer scheduled activities

 

20971: Use Small Icons setting lost after closing UI

 

21015: Sources: Clients duplicate in the Multicast list

 

21039: License Manager UI Issues

 

21087: Starting activity negates activity scope buttons

 

21124: Desktop: no license challenge when adding a 3rd client

 

21174: Smart Tag UI problem

 

21302: Disk Media Sets: when only one member - remove should be disabled

 

21382: Dev: ArcDiskInfo/ArcDiskFileInfo's persistent logic is wrong, blocking ppc feature

 

21463: Need a way to change console's server password on existing server

 

21487: Sessions and Snapshots get into state with different volume names

 

21510: Search for files restore not working across multiple Media Sets

 

21544: Launch engine at startup authentication broken

 

21552: Sources: Erase a local drive the disk used / total not updated

 

21562: Restore Files: Assistant - Search for files in selected Media sets

 

21590: Need to store extdFlags EXTD_HASACL and EXTD_HASMETA in trees

 

21603: File Media Set: during backup .rbf.rfc file displays as unix executable

 

21618: Unable to successfully restore IIS on W2K3 Server

 

21625: Rules not updating correctly

 

21628: Unable to add multiple device members

 

21644: Cannot change member location in Edit Member, throws error

 

21663: Bad value for Compression field in Activities

 

21712: Assert during first backup

 

21737: Crash with DLT1 drive

 

21740: Media creation time is wrong

 

21746: Crash trying to add NAS device

 

21752: Crash copying library directory

 

21755: module.cpp-825 assert

 

21764: Console crash while backing up NAS (tag-related)

 

21775: wrong password adding clients

 

21782: Restore Assistant: Assert at module.cpp-845

 

21783: Sources: Local Volumes displaying multiple times

 

21785: Restore Assistant: When Clients volumes selected unable to 'Continue'

 

21791: U Mich. assert

 

21797: Klingon server assert during client backup

 

21800: RefBackupset::Search needs Progress object

 

21803: Error -703 unknown when trying to access a Media Set

 

21804: Firewire Lacie D2 AIT not responding

 

21812: Engine crash with invalid object

 

21813: Incorrect free disk space displayed

 

21815: Can't stop engine on 10.4.11

 

21822: Search for files - manual selection is ignored

 

21824: Wrong Client Errors being displayed

 

21825: Client Test button missing

 

21826: Client connection strangeness

 

21830: Rules UI different in different parts of yeti

 

21837: Source's 'Last Backup Date' field doesn't roll up

 

21838: assert while trying to rebuild a disk media set

 

21846: Improve how compression data is displayed

 

21849: Editing script with many sources not easy

 

21852: Crash proactive backup to tape library

 

21856: Console crash with 8.0.608 (tag-related)

 

21858: Restore Assistant: Selected Media selector set jumps to top of list

 

21863: Restore Assistant: Restore files from which backup - no date displaying

 

21864: Restore Assistant: Preview for multiple media sets - only displaying files from first

 

21866: Assert during local restore: restore drive out of space

 

21868: better errors needed when license is required

 

21876: Assert: tree.cpp-3095

 

21877: Smart Tags not working with Clients set to Startup volume

 

21878: Assert: module.cpp-825 and others when adding clients

 

21879: Can't erase 6.1 VXA-320 media

 

21881: Hang with 2 proactive backups running

 

21901: Selecting tape in slot during add member tries to add tape in drive first

 

21902: Grow the UI elements for all non-English language XIBs

 

21908: Can't create a Size rule with more then 3 numbers

 

21911: Restore Assistant: Not restoring correct files (search restore restores too many files)

 

21915: Rule: Rules using 'is not' switches back to 'is'

 

21916: Rules: unable to use Rule 'Volume drive letter is'

 

21917: Rules: Files system is Mac OS switches to Windows

 

21922: Rules: unable to use 'Date accessed' rule

 

21924: Add Media Set: changes to catalog path in text field are ignored

 

21925: Add Media Set: Browse window should be a sheet

 

21926: Client browse cause engine crash: module.cpp-845

 

21934: Assert module.cpp-825 adding tape members

 

21939: Assert: tmemory.cpp-275 and Crash Reporter logs

 

21945: Restore Assistant: Unable to use 'Search Media Set'

 

21960: VXA-320 FireWire loader issues including assert at intldrdev.cpp-4483

 

21961: Sources: Last Backup Date - local dmg files

 

21969: Find Files doesn't always find the right media sets

 

21973: Sources: cannot remove local favorite folders

 

22002: Restore Assistant: issue with preview

 

22005: Restore: crash when accessing backup with a yellow icon

 

22006: Restore Assistant: FindFiles with mutiple found sets but not all checked doesn't run

 

22013: Copy Backup: MD5 check some error

 

22024: Unable to change rules condition

 

22046: Script > Schedule > Text cutoff "F" for friday

 

22056: Restore Assistant: Restore files - Where do you want to restore: allows multiple selections

 

 

 

 

 

Upgrading from EMC Retrospect 8.0 (build 594 or 608)

 

Perform the following steps to upgrade a Retrospect 8.0 install to the current version.

 

1. Drag the EMC Retrospect 8 Management Console folder to your Applications directory. Please note: If you have already installed the Retrospect console update through Retrospect’s automatic update feature, you may skip this step and continue with step 2.

 

2. Double-click the Install Retrospect Engine icon to update the engine.

 

 

 

 

 

Upgrading from EMC Retrospect 6.1

 

Because Retrospect 8.0 does not read Backup Sets created with previous Mac versions, the installation process does not overwrite or remove existing Retrospect 6.1 (or earlier) installations. It is recommended that you continue to maintain your existing Retrospect installation to perform restores from legacy Backup Sets.

 

 

 

To keep your existing Retrospect 6.1 (or earlier) installation and prevent that version’s scripts from automatically running, take the following steps:

 

1. For each backup, duplicate, and restore script with a schedule, edit the script’s schedule and check the box to “Skip scheduled executions.” Enter a date that is several years in the future.

 

2. For each Backup Server script, edit its schedule and set the schedule to never active.

 

 

 

Should you instead wish to remove your previous installation of Retrospect, locate the disk image containing the installer for your current Retrospect installation (or download it from the EMC Retrospect website) and follow these steps:

 

1. Double-click the Install Retrospect icon and provide your password and agreement to the license.

 

2. Choose Uninstall from the Easy Install pop-up menu.

 

3. Click the Uninstall button and follow the on-screen instructions.

 

 

 

 

 

Upgrading from the EMC Retrospect 8.0 Beta

 

Perform the following steps to upgrade from any Retrospect 8.0 Beta to the release version:

 

1. Delete the following beta Config files and the Retrospect console preferences.

 

/Library/Application Support/Retrospect/Config80.bak

 

/Library/Application Support/Retrospect/Config80.dat

 

~/Library/Preferences/com.emc.Retrospect.plist

 

2. Drag the Retrospect Beta application to the trash.

 

3. Install the Retrospect 8.0 console and engine normally.

 

4. Create new Media Sets for use with Retrospect 8.0.

 

 

 

 

 

Uninstalling EMC Retrospect 8.0

 

To remove EMC Retrospect 8.0, follow the steps outlined below.

 

1. The Uninstaller preserves Config files (which contain the database of logged-in clients, scripts and schedules, and general Retrospect engine preferences), the Retrospect console’s preferences, and all Media Set Catalog files (which keep track of what files are backed up to each Media Set). If you instead want to completely remove all of these settings and Catalogs, delete the following files and folders:

 

/Library/Application Support/Retrospect/Catalogs/

 

/Library/Application Support/Retrospect/Config80.bak

 

/Library/Application Support/Retrospect/Config80.dat

 

~/Library/Preferences/com.emc.Retrospect.plist

 

2. Open the EMC Retrospect 8 application folder and double-click the Uninstall Retrospect 8 icon to run the uninstaller.

 

 

 

 

 

©2009 EMC Corporation. All rights reserved.

 

 

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