tsherr Posted March 11, 2009 Report Share Posted March 11, 2009 Hi all, I have a Quantum DLT-VA connected via SATA and it shows up in the device manager, but in Retrospect 7.6, it isn't accessible as a backup device. Under devices, I see the following: 0:0:0 - WDC WD50 0:1:0 - Pioneer DVD-RW 1:0:0 - Quantum DLT-V4 version 0A00 2:5:0 - Quantum DLT VS160 version 3200 Driver Quantum VS160 DC (1.41) So it appears the problem is that Retrospect isn't loading the driver for the DLT-V4 (but is working fine with the VS160.) How do I fix this? Thanks, T Quote Link to comment Share on other sites More sharing options...
tsherr Posted March 31, 2009 Author Report Share Posted March 31, 2009 Any word on this? Does Retrospect support the Quantum DLT-V4 tape drive? T Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 31, 2009 Report Share Posted March 31, 2009 all supported hardware is at www.retrospect.com/hardware Quote Link to comment Share on other sites More sharing options...
tsherr Posted March 31, 2009 Author Report Share Posted March 31, 2009 Well according to that page it should be supported (http://www.retrospect.com/supportupdates/technical/retrospect/detail/?id=9537) but since the driver doesn't appear to be loaded on my system, what do I do to get it to load? Thanks, Thane Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 31, 2009 Report Share Posted March 31, 2009 Do you have the latest RDU installed? Quote Link to comment Share on other sites More sharing options...
tsherr Posted March 31, 2009 Author Report Share Posted March 31, 2009 I told Restrospect to do it's updates, but I'm not sure what an RDU is. How do I check? Thane Quote Link to comment Share on other sites More sharing options...
Mayoff Posted March 31, 2009 Report Share Posted March 31, 2009 It looks like the tape drive might be at SCSI ID 0. Try using a different SCSI ID. Also, you can try to disable the tape driver from within the windows device manager. Quote Link to comment Share on other sites More sharing options...
compdoc Posted August 24, 2009 Report Share Posted August 24, 2009 Retrospect does indeed work with the DLT-V4. I have one installed and used on my home Windows XP PC, and I have a few installed on customer's servers. The drive uses it's own drivers. Once it's installed, make sure you use the Xtalk diag program that comes with it to test drive communications. If it doesnt pass the test, Retrospect wont be able to use it either. not many sata controllers are compatible - I use either the Promise controllers, and Ive found that an Adaptec SAS/SATA controller works well too... Quote Link to comment Share on other sites More sharing options...
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