JohnKinn Posted August 18, 2002 Report Share Posted August 18, 2002 After my scheduled backup finishes, Retrospect hangs trying to "quit". Sometimes it hangs so bad, that Windows task manager cannot remove it. Other times it hangs, task manager can terminate it, but there is some lock that remains and Retrospect cannot start again (it complains that "Retrospect is already in use. Another user on this computer is running Retrospect. Only one user at a time can run Retrospect"color=blue>). Environment Windows XP Pro Source files on IDE disk Backup files on USB attached (USB 1.1) hard drive. Is this problem related to the hang when a script verify is done? Link to comment Share on other sites More sharing options...
cocwg Posted August 20, 2002 Report Share Posted August 20, 2002 I too get this problem but not on version 6 - its windows version 5.6 server. I have to restart I am using a compaq nas1000 network storage box that I can only use via terminal services everytime I automate a backup I can't get in. Retrospect is already in use by another user etc... I've changed the user that Retrospect runs as (usually local system) but to no avail? This must be a known issue? Whats the answer, this can't be right. added this comment later : ok it *is* aknown issue I've read the 5.6 stuff and it says I should be able to kill the process in TM- but access is denied for retrospect and retrorun when I try and kill the process. I can't run anything like pcanywhere or vnc on this box. I can only access this via Terminal services and I can't get these to run at all via terminal services help please Link to comment Share on other sites More sharing options...
lv2ski Posted August 21, 2002 Report Share Posted August 21, 2002 Turn off XP's System Restore...... now try the backup. This has helped many people in the past. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.