fortressjc Posted November 18, 2008 Report Share Posted November 18, 2008 Hi, I've been getting this error in my backups: error -3043 (the maximum number of Snapshots has been reached) Can anybody tell me why this is happening and what I should do to rectify this situation? Thanks in advance! Jon Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 18, 2008 Report Share Posted November 18, 2008 How many snapshots do you have in the backup set? Quote Link to comment Share on other sites More sharing options...
fortressjc Posted November 18, 2008 Author Report Share Posted November 18, 2008 Where can I check that? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 18, 2008 Report Share Posted November 18, 2008 In the backup set properties window. Quote Link to comment Share on other sites More sharing options...
fortressjc Posted November 18, 2008 Author Report Share Posted November 18, 2008 The backup set I'm backing up to currently has 71 sessions and 75 snapshots. It is backing up 17 subdirectories over 8 computers (server + 7 clients). Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 19, 2008 Report Share Posted November 19, 2008 you probably have a corrupt catalog Quote Link to comment Share on other sites More sharing options...
dnpeters Posted November 19, 2008 Report Share Posted November 19, 2008 Robin - Again we hear that term "corrupt catalog". Do you have any idea what causes a catalog to become corrupt? Most of us have zillions of non-Retrospect catalogs of one type or another on our computers and never experience "corruption". What's different about the Retrospect catalog that makes it susceptible to this malady and are there any precautions we can take to avoid it? Thanks. - Dave Quote Link to comment Share on other sites More sharing options...
fortressjc Posted November 19, 2008 Author Report Share Posted November 19, 2008 If it's a corrupt catalog, how would I repair it? Thanks! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 20, 2008 Report Share Posted November 20, 2008 http://kb.dantz.com/article.asp?article=8350&p=2 Quote Link to comment Share on other sites More sharing options...
fortressjc Posted December 3, 2008 Author Report Share Posted December 3, 2008 I'm not so sure if it's the catalog that's causing the issue. When I run the recycle backup (which wipes out the whole backup set), I still get this error. This only appears to be happening to folders being backed up from the local drive. The network clients don't have this error. Any other ideas why this is happening? The error is replicated below: Can't use Open File Backup option for Quickbooks on Data (E:), error -3043 (the maximum number of Snapshots has been reached) Thanks! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2008 Report Share Posted December 3, 2008 This error may be coming from the VSS shadow copy service from Microsoft. Check the Windows Event Log for VSS errors. VSS is used for open file backup operations. Quote Link to comment Share on other sites More sharing options...
fortressjc Posted December 3, 2008 Author Report Share Posted December 3, 2008 I am not getting any VSS errors in the Event Log. I noticed that there are two Shadow Copy services running. One is called "MS Software Shadow Copy Provider" and the other is called "Volume Shadow Copy." They are both enabled at this moment. Should I turn one of these off? Do you think they're fighting each other? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2008 Report Share Posted December 3, 2008 I don't know, maybe someone else in the forum knows. Try to turn off open file backup in Retrospect options. If the error stops, then this is a VSS issue. Quote Link to comment Share on other sites More sharing options...
fortressjc Posted December 9, 2008 Author Report Share Posted December 9, 2008 Thanks for pointing me in the right direction! While I was looking through the Windows services, I noticed that the Yosemite Backup service was running. (We were using Yosemite Backup prior to Retrospect.) After disabling that service, I haven't gotten the snapshot error since. Thanks again for your help, Robin! Quote Link to comment Share on other sites More sharing options...
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