teemu Posted October 28, 2008 Report Share Posted October 28, 2008 When trying to manually launch the program to check if the backups have gone trough, I get the following image and the program won't launch. Happens on two different computers. http://img300.imageshack.us/my.php?image=retroimageff6.jpg Operating System is Windows Vista with SP. Program version is Retrospect Express 7.6.111 Driver and Update hotfix version 7.6.1.101 Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 28, 2008 Report Share Posted October 28, 2008 Try restating the computer. Quote Link to comment Share on other sites More sharing options...
teemu Posted October 29, 2008 Author Report Share Posted October 29, 2008 (edited) Try restating the computer. That was the first thing I tried. Did not work. I was mainly wondering what is the fuction of that panel i posted and how do I get the program to launch directly. Edited October 29, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 29, 2008 Report Share Posted October 29, 2008 Try to rename retromonitor.exe to retromonitor.old inside C:\Program Files\Retrospect\Retrospect 7.6\monitor Then try to open Retrospect and see what happens. Quote Link to comment Share on other sites More sharing options...
teemu Posted October 30, 2008 Author Report Share Posted October 30, 2008 (edited) I did that and now i get this screen. screen.http://img396.imageshack.us/my.php?image=retro2xz5.jpg And yes, I rebooted the computer. This is a brand spanking new install and i get the same thing on both computers. model: LG E500, could some software that came along be doing this? Edited October 30, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 30, 2008 Report Share Posted October 30, 2008 Windows is reporting that another copy of Retrospect is already running. Check the task manager for other RetroRun or Retrospect processes that are already running. Try to exit those processes. Quote Link to comment Share on other sites More sharing options...
teemu Posted November 3, 2008 Author Report Share Posted November 3, 2008 Here's two pictures of all the processes running when the error appears. Can't find any RetroRun or Retrospect processes running though. What to do? http://img222.imageshack.us/my.php?image=prosessit1ox9.jpg http://img222.imageshack.us/my.php?image=prosessit2cr5.jpg Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 3, 2008 Report Share Posted November 3, 2008 This is strange. Did you take the last 2 screenshot at the same time Retrospect was unable to open? Try to restart in safe mode and then attempt to open Retrospect. If this works, then something is causing a conflict (maybe a firewall or something like it) when opening Retrospect. Quote Link to comment Share on other sites More sharing options...
teemu Posted November 4, 2008 Author Report Share Posted November 4, 2008 Yeah, I frist tried to launch Retrospect, it wouldn't launch so I went to the task manager to look for the retro processees, couldn't find any so took the screencaptures. I'll try safe mode, but it seems some other process is doing this. Quote Link to comment Share on other sites More sharing options...
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