evanhatesspam Posted October 14, 2008 Report Share Posted October 14, 2008 Plea for help on the forum: My newly upgraded copy of Express HD, now at v2.5, hang my rather standard/boring Windows XP (SP2 with all patches, just not yet SP3) box every night when it tries to perform a regular backup. I am backing up to simple another partition on another drive letter. No entries in the Windows Application or System logs. In the morning the box is simple unresponsive: as if all RAM had been consumed, but that's just a guess. The mouse moves, but I cannot login or change the state in any way from seeing the blank Windows desktop bitmap. No other changes except the Express HD upgrade. Also, after hard-rebooting in the morning, Express HD always prompts me anew for my Express HD license code. Any help? Any logs I can look at that I don't know about? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 14, 2008 Report Share Posted October 14, 2008 What happens if you turn off Windows XP system restore? What happens if you backup to a different disk? Quote Link to comment Share on other sites More sharing options...
evanhatesspam Posted October 14, 2008 Author Report Share Posted October 14, 2008 Do you have the specifics on disabling XP System Restore, and what adverse consequences that might have? I can try again tonight... Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 14, 2008 Report Share Posted October 14, 2008 It is found in the system restore tab when you get properties on My Computer. Turning it off stops the internal XP backup saved to the C disk. Quote Link to comment Share on other sites More sharing options...
evanhatesspam Posted October 14, 2008 Author Report Share Posted October 14, 2008 OK Robin, I'll try that tonight. Any idea if this is considered a known bug in core code? Quote Link to comment Share on other sites More sharing options...
evanhatesspam Posted October 15, 2008 Author Report Share Posted October 15, 2008 So no crash last night. What a relief. I had lost so much open work and system state (open apps, projects half completed) with the nightly hangs. The Microsoft Windows XP System Restore feature seems otherwise worth having active. Is this being addressed? Quote Link to comment Share on other sites More sharing options...
evanhatesspam Posted October 17, 2008 Author Report Share Posted October 17, 2008 I'm afraid I had another hang-up last night, even with the XP Restore feature disabled. Just like before, although it did not crash Wednesday night. Retrospect Express again asked for license at reboot time. Quote Link to comment Share on other sites More sharing options...
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