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Retrospect Express HD not working

Jatta Pake

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My XP computer hard drive failed but I have everything backed up to a Western Digital MyBook using Retrospect Express HD.


I installed a new drive and XP with service packs per the documentation. Installed Mionet and Retrospect.


I can pull up the restore points from my failed drive but when I attempt to restore, I get an error.


The system gives me an error message with time stamps during the "Preparing to Restore" phase. Nothing progresses on the status bar.


The message only says "Execution incomplete" with a bunch of time/date stamps. After clicking "OK" it kicks me back to the main menu.


What do I do? My computer has been down for three weeks. Help!

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Version is 2.0.146


The exact text of the error message is:


"Restore did not finish successfully

Errors occured restoring your files.

Ececuting DirectRestore at 10/1/2008 12:43 PM

To volume Restore 8 on Local Disk (C:)...

-10/1/2008 12:43PM: Restoring from DAN-MAIN, Snapshot Local Disk (C:), 9/8/2008 9:01:13 AM

10/1/2008 12:43:44 PM: Execution incomplete

Remaining: 170 files, 200.1 MB

Completed: 0 files, zero KB

Performance: 0.0 MB/minute

Duration: 00:00:00"



The DAN-MAIN is my previous computer. My new PC has plenty of free space for the files I'm trying to restore. I've also disabled my antivirus software and all firewalls. Can't figure out why the files won't restore.


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